Alcohol Beverage Licensing Specialist (Temporary)

South Carolina Department of Revenue; South Carolina; Hybrid; USD 21,000 - 34,000; Part time

Job summary

The South Carolina Department of Revenue (SCDOR) is hiring for roles supporting alcohol beverage licensing. You will process ABL applications, verify information, and assist applicants by phone, email, and web requests while coordinating with other sections to ensure compliance with state tax laws.

We offer hybrid schedules, opportunities for training, and a commitment to professional growth. This position has multiple openings and emphasizes customer service, accuracy, and teamwork.

Qualifications

• Associate degree or higher is preferred.
• High school diploma with relevant program experience is acceptable.
• Academic degrees must be from an accredited institution.

Responsibilities

• Reviewing, analyzing, and processing ABL applications for initial processing.
• Registering applicants in SCDOR systems and verifying information for accuracy and compliance.
• Assisting applicants with basic licensing questions by phone, email, and web requests.
• Researching and resolving basic licensing issues in coordination with other SCDOR sections and government officials.
• Verifying that licensed businesses maintain required insurance coverage and documenting compliance.
• Verifying that licensed businesses meet retail sales tax requirements.
• Processing license suspensions, lifting suspensions when appropriate, and handling cancellations.
• Reviewing and processing refunds as needed.

Skills

Customer service

Organized

Detail-oriented

Analytical

Independent worker

Team collaboration

Education

Associate degree or higher

High school diploma with relevant program experience

Job description

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR's success - by collecting 95% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.

Job Responsibilities

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR's success - by collecting 95% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We Are Looking For Teammates Who Are

• Committed to providing professional and helpful customer service
• Organized, detailed-oriented, and able to manage a high volume of work
• Analytical and comfortable researching and resolving issues
• Able to work independently while collaborating with others

What You Will Do

You will support the processing of alcohol beverage licensing (ABL) applications and help ensure compliance with South Carolina tax laws and licensing requirements. You will also assist applicants, research licensing issues, and help maintain accurate licensing records.

Primary Job Duties Include

• Reviewing, analyzing, and preparing ABL applications for initial processing
• Registering applicants in SCDOR systems and verifying information for accuracy and compliance
• Assisting applicants with basic licensing questions by phone, email, and web requests
• Researching and resolving basic licensing issues in coordination with other SCDOR sections and government officials
• Verifying that licensed businesses maintain required insurance coverage and documenting compliance
• Verifying that licensed businesses meet retail sales tax requirements
• Processing license suspensions, lifting suspensions when appropriate, and handling cancellations
• Reviewing and processing refunds as needed

Minimum and Additional Requirements

• An associate's degree or higher OR
• A high school diploma and relevant program experience

Academic degrees must be from an accredited institution of higher learning

Preferred Qualifications

An associate's degree and one year of relevant program experience or a bachelor's degree

Additional Comments

• We have multiple openings for this position.
• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Training: You will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform this job.
• Hours: Options for 15 - 30 hours per week (Monday - Friday between 8:30 a.m. and 5:00 p.m.)