Administrative Assistant (Business Boards)

State of South Carolina; South Carolina; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

15 days annual leave

15 days sick leave

13 paid holidays

Parental Leave

State Retirement Plan

Job summary

South Carolina Department of Labor, Licensing and Regulation (LLR) is seeking an administrative support specialist to assist the Business Boards program. You will process licensure applications, review credential documents, and communicate with licensees to verify statuses.

The role requires meticulous record-keeping and strong customer service. Ideal candidates have a high school diploma (bachelor's preferred) and can pass a fingerprint background check.

Qualifications

• High school diploma or related work experience.
• Mandatory fingerprint-based background check and SLED clearance.
• Ability to communicate effectively both verbally and in writing.
• Experience with records management and customer inquiries.

Responsibilities

• Perform administrative, technical, financial and specialized support for the assigned program grouping (Business Boards).
• Process initial, reinstatement, and renewal applications for licensure categories.
• Review documents to verify licensure requirements are met.
• Correspond with licensees to verify credential status.
• Perform time and leave processing and assist with reports and surveys.

Skills

Communication

Customer service

Discretion

Organization

Attention to detail

Teamwork

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office

Records management system

Job description

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency’s mission to make South Carolina a safe place to work and live.

Responsibilities

• You will perform a variety of administrative, technical, financial and specialized support services for the assigned program grouping (Business Boards).
• You will process initial, reinstatement, and renewal applications for all license, certification, and registration categories as assigned.
• You will review and evaluate documents, ensuring all necessary requirements of licensure are met.
• You will correspondence with licensees to verify credential status.

• You will assemble, prepare, and scan documents to records system.
• You will respond to customer inquiries received through walk-ins, telephone calls, e-mails, and other methods providing timely and accurate responses to requests related to licensure, continuing education requirements, and policies and procedures for assigned boards.
• You will process licensee list requests and the verification of licensure requests for assigned boards.
• You will perform fiscal activities, including but not limited to, the preparation of routine and non-routine purchase requisitions, shopping carts, direct purchase orders, and return check/insufficient funds reconciliation.

• You will perform other administrative duties including, but not limited to, assisting with time and leave issues, assisting with compiling reports, special projects, assisting with questionnaires and surveys, and performing research.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.
• MANDATORY Requirement: must be able to successfully complete a fingerprint-based background check and be vetted by SLED Criminal Justice Information Services.

Preferred Qualifications

• Preferred Requirements: A bachelor's degree and two (2) years of relevant program experience.
• Knowledge of governmental, fiscal and personnel procedures, practices and policies.
• Ability to communicate effectively both verbally and in writing.
• Strong customer service skills.
• Ability to exercise judgment and discretion in interpreting and applying relevant laws, regulations, policies, and procedures.
• Ability to understand and follow complex instructions.
• Considerable skill in the use of office equipment, computers, and Microsoft products.
• Ability to effectively plan and organize work activities and prioritize task completion.
• Ability to deal courteously and effectively with the public.
• Ability to exercise a high degree of confidentiality.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs