AlarmAccessFireCCTV Technician

QUINLAN ALARM SYSTEMS INC; Mokena (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

QUINLAN ALARM SYSTEMS INC is seeking an experienced security systems installer to install, configure, and troubleshoot commercial alarm/video/access systems. You will provide on-site and remote customer support, work with sales and engineering to ensure seamless service, and document work with clarity and accountability.

The role requires strong communication, a valid driver’s license, and willingness to travel locally; certifications such as ESA/NICET are a bonus.

Qualifications

• Experience in alarm/video/access/fire systems (5 years preferred).
• Excellent written and verbal communication skills.
• Must have a valid driver’s license and be willing to travel locally.

Responsibilities

• Install, configure, and troubleshoot commercial security systems.
• Provide responsive, respectful customer support on-site and remotely.
• Collaborate with sales and engineering teams to ensure seamless service.
• Document work clearly and maintain accountability.
• Handle escalations and unexpected issues with professionalism.

Skills

Alarm equipment experience

Strong communication

Valid driver’s license

Education

ESA/NICET certifications

Job description

Benefits

• 401(k)
• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Who You Are

• You believe helping customers means doing more than what’s required — even when no one is watching.
• You’re the person who steps in when a teammate is struggling or when something gets missed.
• You care about getting it right, not just getting it done.
• You don’t shy away from hard conversations or problems — you meet them with integrity and honesty.
• You take pride in professionalism, showing up prepared, respectful, and calm under pressure.

What You’ll Do

• Install, configure, and troubleshoot commercial security systems
• Provide responsive, respectful customer support (on-site and remote)
• Collaborate with sales and engineering teams to ensure seamless service
• Document work with clarity and accountability
• Handle escalations and unexpected issues with confidence and professionalism

What We’re Looking For

• Experience in alarm/video/access/fire (5 years preferred)
• Strong communication skills — written, verbal, and professional
• Valid driver’s license, clean background, and willingness to travel locally
• A mindset of service, collaboration, drive, integrity, honesty, and professionalism — we hire for values first
• Bonus: Certifications (e.g., ESA, NICET)