Alarm Technician

TEKsystems; Fishers (IN); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems is seeking entry-level installers in Fishers, IN to install, troubleshoot, and program Burglar Alarms, CCTV, DVRs, and Access Control for residential customers. You will train on ADT equipment and advance to converting older systems to newer ones.

Duties include on-site customer interaction, testing signals, training users, completing paperwork, and maintaining truck inventory while delivering top-quality service.

Qualifications

• Entry level position with on‑the‑job training.
• Strong communication and reliability required.
• Adaptive, customer‑centric attitude and ability to think on feet.

Responsibilities

• Install, troubleshoot, repair, and program Burglar Alarms, CCTV, DVRs, and Access Control for residential customers.
• Convert older systems to newer systems.
• Work with window breaks, door units, and smoke detectors.
• Troubleshoot signal issues to ensure alarms function properly.
• Perform on-site customer interactions and complete necessary paperwork.
• Maintain accurate truck inventory and provide top‑quality customer service.

Skills

Install

CCTV

Cat5

Cat6

Customer service

Mechanical aptitude

Job description

Description

People from skilled trade professions and are mechanically inclined with a customer service mindset. Previous field experience is a big plus, like cabling, wiring, residential installations, or working for Best Buy Geek Squad. They will be trained on the ADT equipment.

Day-to-day duties

1. Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.


2. They will also convert older systems to new systems.


3. Working with window breaks, door units, and smoke detectors.


4. Troubleshooting signal issues to ensure the alarm functions properly if needed.


5. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.


6. Test and verify signals for equipment


7. Train customers on using the equipment and how to connect to the devices and answer all questions including ensuring that they have no additional need (equipment, etc.).


8. Completing necessary customer paperwork for each job.


9. Cost ALL PARTS utilized for each job installed before closing the job out.


10. Maintaining accurate truck inventory of ADT products.


11. Provide top-quality customer service.


12. Achieve 90% Goal Attainment for completed installations and zero "go-backs".

Skills

Install, Cctv, Cat5, Cat6, customer service, mechanical aptitude, Alarm installation, Alarms, Troubleshooting, Cabling, Alarm systems, Low voltage, Cable tech

Top Skills Details

Install,Cctv,Cat5,Cat6,customer service,mechanical aptitude

Additional Skills & Qualifications

Must have Great Communication skills. This is very important, along with being reliable and possessing an adaptive personality. This person should have stellar interpersonal skills, the ability to think quickly on their feet, the ability to read nonverbal cues from the home's residents, and a solution-oriented, customer-centric attitude. It's important to give the customer confidence that their issue will be resolved

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Fishers, IN.

Pay and Benefits

The pay range for this position is $17.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision


• Critical Illness, Accident, and Hospital


• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


• Life Insurance (Voluntary Life & AD&D for the employee and dependents)


• Short and long-term disability


• Health Spending Account (HSA)


• Transportation benefits


• Employee Assistance Program


• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fishers,IN.

Application Deadline

This position is anticipated to close on Aug 3, 2026.

Equality & Inclusion Statements

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.