Alarm Systems Operations Specialist

Dunbar Security Solutions; Richmond (VA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Vision Insurance

Paid Vacation

401k Plan

Job summary

Dunbar Security Solutions is seeking an Operations Administrator to support the VA systems branch, helping keep operations organized and tasks on track. The role covers billing, reporting, licensing, inventory, parts procurement, and service scheduling, with emphasis on customer service and ethical conduct.

The position requires 1-2 years in corporate admin/HR/finance, strong Excel/ERP skills, teamwork, and excellent communication.

Qualifications

• 1-2 years corporate administrative/HR/finance experience.
• Advanced Microsoft Excel experience and ERP systems.
• Ability to function well in a team environment.
• Ability to remain professional and courteous with customers at all times.
• Strong problem solving and analytical skills.
• Excellent verbal and written communication skills.

Responsibilities

• Completes weekly reports.
• Contact various department supervisors/managers as needed.
• Track System licenses information and renewals.
• Maintain and track inventory for customers/jobs.
• Order and receive parts for jobs and service tickets.
• Full responsibility for Branch Billing, A/P, and other Monthly
• Schedule jobs and service with customers.
• Facilitate Fleet and Equipment Maintenance Program
• Create and maintain filing systems, both electronic and physical.
• The ability to work all scheduled hours, including all overtime necessary.
• Other duties as assigned.
• Customer Service.
• Ethical Conduct.
• Thoroughness.

Skills

Excel

ERP system

Teamwork

Analytical

Communication

Problem solving

Customer service

Tools

Enterprise ERP

Job description

Dunbar Security Solutions is seeking an Operations Administrator to support the VA systems branch, helping keep operations organized and tasks on track. The role covers billing, reporting, licensing, inventory, parts procurement, and service scheduling, with emphasis on customer service and ethical conduct.

The position requires 1-2 years in corporate admin/HR/finance, strong Excel/ERP skills, teamwork, and excellent communication.