Alarm Service Technician

Pye-Barker Fire & Safety; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company vehicle

401K with match

Paid vacation

Career development

Life insurance

Disability insurance

Ownership plan

Job summary

Pye-Barker Fire & Safety is hiring an Security and Alarm Service Technician to install, inspect, test, maintain and repair security alarm, fire alarm, access control, and camera systems. You will diagnose issues, perform preventive maintenance, and provide on-site support and training to clients.

Role requires at least 2 years of experience in commercial security systems; NICET certification is preferred. A clean driving record and ability to operate tools are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years’ experience servicing commercial security, fire alarm, access control and camera systems.
• NICET level 1 or above preferred.
• Clean driving record and reliable transportation to/from office or job site.
• Ability to operate hand and power tools safely.

Responsibilities

• Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.
• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.
• Make connections and adjustments; test the operation of all system components.
• Conduct site surveys upon request from management.
• Keep manuals and system documentation up to date.
• Report completed work and status to management.
• Communicate job status with customers and provide on-site training as needed.
• Accurately record travel and service times and complete paperwork promptly.

Skills

Technical troubleshooting

Field service experience

Education

High school diploma or equivalent

Technical school training a plus

NICET certification (1+) preferred

Tools

None

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Security and Alarm Service Technician installs, inspects, tests, maintains, and repairs security alarm, fire alarm, access control, camera systems and related life safety systems. This role ensures all systems operate effectively, comply with applicable codes and standards, and meet customer requirements. The technician will troubleshoot system issues, perform preventive maintenance, and provide on-site support and training to clients. Work may involve both scheduled service calls and emergency response.

Essential Duties & Responsibilities

• Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.
• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.
• Make connections and adjustments as directed; test the operation of all system components.
• Conduct site surveys upon request from management.
• Keep manuals and system documentation up to date.
• Report completed work, deferred tasks, and items needing further attention or materials to management.
• Communicate job status or completion with customers (installation or service).
• Write service and status reports.
• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.
• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.
• Work independently at customer sites with minimal supervision.
• Perform other duties as assigned by management.

Education/Qualifications

• High school diploma or equivalent required; technical school training is a plus.
• Minimum of 2 years’ experience servicing commercial security, fire alarm, access control and camera systems is required.
• NICET level 1 or above preferred.
• Must have a clean driving record and reliable transportation to/from office or job site.
• Ability to operate hand and power tools safely and effectively.
• Ability to operate a fleet vehicle safely.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned by management.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.