Security Alarm Service Technician

Pye-Barker Fire & Safety; Norwalk (CT); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Job summary

Pye-Barker Fire & Safety is seeking a Security Service Technician in Norwalk, CT. The role includes service, maintenance, and repair of intrusion alarms, access control, CCTV, and other low-voltage systems. Travel to job sites is required, with strong emphasis on safety and customer satisfaction.

Qualified candidates have a high school diploma, 3+ years in fire and life safety, and appropriate licenses. Must be able to read technical docs and work independently with minimal supervision.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in fire and life safety industry as an apprentice or technician.
• L6, or L5, or C6, or C5, or E2, or E1 license is required.
• Valid driver's license with a clean driving record, if driving role.
• Strong working knowledge of intrusion alarms, access control, CCTV, and low-voltage systems.
• Ability to read and interpret technical documents and system drawings.
• Ability to work independently and complete standard service jobs without direct supervision.
• Shape

Responsibilities

• Service, troubleshoot, repair, inspect, and maintain security systems including intrusion alarms, access control, CCTV, and related low-voltage systems.
• Diagnose system issues and complete corrective actions in a timely and professional manner.
• Test and verify proper system functionality and compliance with codes and customer requirements.
• Perform routine inspections and preventive maintenance on security and low-voltage systems.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work safely and efficiently.
• Complete service documentation, inspection reports, and work orders accurately and on time.
• Communicate professionally with customers, team members, and supervisors regarding job progress and system status.
• Follow all company safety procedures and customer site requirements.
• Travel to job sites as required.
• Other duties as assigned by management.

Skills

Independent work

Read & interpret docs

Read blueprints

Customer communication

Physical stamina

Education

High school diploma or equivalent

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Security Service Technician is responsible for independently performing service, and maintenance of security systems including intrusion alarms, access control, CCTV, and other low-voltage systems. The technician ensures systems operate properly, meets customer expectations, and supports compliance with applicable codes and standards.

Essential Duties & Responsibilities

• Independently perform service, troubleshooting, repair, inspection, and maintenance of security systems including intrusion alarms, access control, CCTV, and related low-voltage systems.
• Diagnose system issues and complete corrective actions in a timely and professional manner.
• Test and verify proper system functionality and compliance with applicable codes, standards, and customer requirements.
• Perform routine inspections and preventive maintenance on security and low-voltage systems.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work efficiently and safely.
• Complete service documentation, inspection reports, and work orders accurately and on time.
• Communicate professionally with customers, team members, and supervisors regarding job progress and system status.
• Follow all company safety procedures and customer site requirements
• Travel to job sites as required.
• Other duties as assigned by management.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in fire and life safety industry as an apprentice or technician.
• L6, or L5, or C6, or C5, or E2, or E1 license is required.
• Valid driver's license with a clean driving record, if driving role.
• Strong working knowledge of intrusion alarms, access control, CCTV, and low-voltage systems.
• Ability to work independently and complete standard service jobs without direct supervision.
• Ability to read and interpret technical documents and system drawings.
• Shape

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements & Work Environment

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Work performed in commercial, industrial, and construction environments.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Use of hand tools and testing equipment.
• Ability to stand, walk, bend, and kneel for extended periods.

Pay

• $30 to $40 per hour depending on license & experience.
• Weekly pay.
• Company take home vehicle after 30 days.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.