Alamosa Team Member PT

Champion Xpress Carwash; Alamosa (CO); On-site; USD 17,000 - 21,000; Full time

Job summary

Champion Xpress Carwash is seeking an attentive team member to greet guests, guide vehicles through the tunnel, and ensure safety throughout the wash process. The role emphasizes using the 4 Steps of Service, informing guests about memberships, and maintaining a clean, safe facility in various weather conditions.

Responsibilities include safety inspections, operating tunnel equipment, and assisting in nightly close-down procedures.

Qualifications

• Greet guests as they approach the car wash tunnel.
• Engage guests with the 4 Steps of Service.
• Help inform guests about memberships and difference offerings.
• Able to train new team members on training modules.

Responsibilities

• Greet guests as they approach the car wash tunnel and guide vehicles safely.
• Perform safety inspections of vehicles before wash and operate equipment safely.
• Load and prep vehicles using appropriate tools and ensure proper safety protocols.

Skills

Greet guests

4 Steps of Service

Customer service

Conflict resolution (LEAP)

Team training

Safety awareness

Tools

Bug prep gun

Tunnel equipment

E-stop locations

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.