Receptionist

LionStone Care; Galloway Township (NJ); On-site; USD 35,000 - 38,000; Part time

Benefits offered by this job

Health benefits including Medical, but

401k with company match

Early Pay via Tapcheck!

Employee Perks & Discount program

PTO + Company Holidays + Floating Holl

Referral Bonus Program

Mentorship Programs

Internal/Upskilling Growth Opportu

Continued Education Loan Repayment

Job summary

LionStone Care is seeking a Per Diem Receptionist for Spring Home at Galloway, NJ 08205. This role involves greeting residents, visitors, and staff, managing phone calls, and supporting front desk operations in a healthcare environment.

Responsibilities include directing visitors to appropriate departments, handling mail and messages, assisting with scheduling, and maintaining accurate records. You will uphold HIPAA guidelines, ensure safety, and deliver courteous, high-quality service in a busy

Qualifications

• High school diploma or equivalent required.
• Healthcare or senior living front desk experience preferred.

Responsibilities

• Greeting and welcome residents, visitors, and staff in a professional manner.
• Answer and direct incoming calls; take messages and relay to appropriate staff.
• Perform general administrative duties: filing, copying, scanning, and faxing.
• Help maintain front desk records, visitor logs, and schedule-related tasks.
• Provide excellent customer service and handle inquiries with courtesy.
• Monitor safety protocols at the front desk and report security concerns.

Skills

Verbal communication

Written communication

Organizational skills

Office equipment proficiency

Microsoft Office Suite

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: Spring Home at Galloway - Galloway, NJ 08205

Position Type: Per Diem

Education Level: None

Salary Range: $17.00 - $18.00 Hourly

Travel Percentage: None

Job Shift: Any

The Receptionist is responsible for providing front desk support in a healthcare, long-term care, or assisted living facility. This role involves greeting visitors, residents, and staff, managing phone calls, and providing excellent customer service. The Receptionist ensures smooth operations of the front desk by managing administrative tasks, directing visitors to the appropriate areas, and assisting with general inquiries. The position plays a key role in creating a welcoming and professional atmosphere for everyone who enters the facility.

Key Responsibilities

Greeting and Reception

• Greet and welcome residents, visitors, and staff in a friendly and professional manner.
• Direct visitors to the appropriate departments, offices, or resident areas as needed.
• Ensure that all visitors sign in and follow facility protocols for safety and security.
• Assist residents and visitors with inquiries and provide information about the facility and services.

Phone and Communication Management

• Answer and direct incoming phone calls in a polite and professional manner.
• Take messages and ensure that they are communicated promptly to the appropriate individuals or departments.
• Respond to general inquiries and provide information as needed, or direct calls to the appropriate person.
• Manage and distribute incoming mail and packages to the correct recipients.

Administrative Support

• Perform general administrative duties, such as filing, faxing, copying, and scanning documents.
• Assist with scheduling appointments, meetings, and events as requested by staff or management.
• Help maintain records, including visitor logs, and ensure proper documentation of front desk activities.
• Order office supplies and maintain a well-organized and tidy reception area.

Customer Service

• Provide exceptional customer service to residents, visitors, and staff, ensuring that their needs are met and inquiries are addressed promptly.
• Handle any concerns or complaints in a calm and courteous manner, escalating issues to the appropriate staff when necessary.
• Build positive relationships with residents and their families, offering assistance and support when needed.

Safety and Security

• Monitor and ensure that safety protocols are followed at the front desk, including visitor sign-in and compliance with facility policies.
• Report any security concerns or suspicious activities to management or security personnel.
• Ensure the confidentiality of sensitive information in accordance with facility policies and regulations, including HIPAA when applicable.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Previous experience in a receptionist, administrative, or customer service role is preferred, especially in a healthcare or senior living setting.

Skills

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with basic office equipment, such as phones, copiers, and computers.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic data entry.
• Ability to handle multiple tasks in a busy environment while maintaining a positive and professional demeanor.

People-Centered Rewards

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Employee Perks & Discount program
• PTO + Company Holidays + Floating Holidays
• Referral Bonus Program
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp