Akron Area Manager

A Quality Facility Services; Albuquerque (NM); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid training

Referral incentives

Career growth & advancement

Salaried position

Job summary

A Quality Facility Services is seeking an Area Manager for the Akron area who will lead and coach staff across multiple accounts, ensuring high-quality cleaning and exceptional customer service. The role emphasizes developing client relationships, operational excellence, and on-call availability, including some weekend coverage.

The position is full-time and salaried, with a 60k–70k annual range, and requires travel up to 70%.

Qualifications

• Must be 18+.
• Reliable transportation required.
• Able to work independently and be dependable.
• Strong attention to detail and organizational skills.
• Excellent communication and listening abilities.
• Leadership or janitorial experience preferred; training provided.

Responsibilities

• Lead daily operations and staff across assigned accounts.
• Build strong customer relationships and ensure client satisfaction.
• Track interactions and outcomes in CRM or equivalent system.
• Supervise and support reporting staff to meet service standards.
• Oversee inspections, audits, and quarterly performance reviews.
• Hire, train, and coach team members; ensure proper staffing and supplies.
• Promote safety, efficiency, and compliance with company policies.
• Collaborate with HR to fill openings and manage labor budgets.
• Identify promotion opportunities and schedule additional hours as needed.

Skills

18+

Reliable transportation

Independent work

Attention to detail

Communication skills

Leadership/janitorial experience

Job description

Now Hiring: Akron Area Manager

Join a Growing, Supportive Team at A Quality Facility Services (AQFS)! Looking for a leadership role where your hard work is recognized and rewarded? AQFS has been a trusted provider of janitorial and floor care services since 2003 — and we’re expanding! We’re seeking a motivated Area Manager who takes pride in delivering high-quality work and leading successful teams.

What We Offer

• Health Benefits
• Paid, Comprehensive Training
• Referral Incentives
• Career Growth & Advancement Opportunities — we promote from within
• Salaried Position ($60k-$70k)
• Full-Time
• Mostly 5pm–1am
• Travel: 70%
• Dress Code: Business Casual

About The Role

As an Area Manager, you’ll be the driving force behind the success of your assigned accounts. You’ll lead, coach, and support staff while ensuring client satisfaction and operational excellence. This role is vital — you’ll help us maintain strong customer relationships and grow our business.

You must be comfortable being on call and available on weekends as needed.

Key Responsibilities

• Lead daily huddles + weekly meetings
• Build strong customer relationships
• Track customer interactions in CRM software
• Supervise and support reporting supervisors
• Ensure high-quality cleaning and customer satisfaction
• Conduct inspections and audits
• Manage quarterly reviews
• Hire, train, develop, and coach team members
• Ensure proper staffing + supply levels at all locations
• Partner with HR to fill job openings
• Hold team members accountable when needed
• Identify employees ready for promotion or additional hours
• Manage labor budgets and meet labor goals
• Improve cleaning processes for efficiency
• Maintain safety compliance
• Oversee call-off coverage
• Communicate important updates to staff
• Handle customer complaints promptly
• Ensure all team objectives are completed
• Perform additional duties as assigned by Director of Operations

Skills & Qualifications

• Must be 18+
• Reliable transportation required
• Able to work independently and be dependable
• Strong attention to detail
• Excellent communication + listening skills
• Leadership or janitorial experience preferred but not required — we’ll train you!

Working Conditions

• Occasional exposure to heights, fumes, or airborne particles
• Some environments can be loud
• Must be comfortable with varied building conditions