Akron Area Manager

A Quality Facility Services; Akron, Northern (OH, KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Paid Training

Referral Incentives

Career Growth & Advancement

Salaried Position ($60k-$70k)

Full-Time Mostly 5pm–1am

Job summary

A Quality Facility Services is hiring an Akron Area Manager to lead client accounts, coach staff, and ensure exceptional service across locations. You will drive client satisfaction, oversee operations, and promote safety and quality standards.

The role requires on-call weekend coverage, 70% travel, and a salaried schedule from 5pm to 1am. AQFS offers health benefits, training, referrals, and growth opportunities.

Qualifications

• Must be 18+ years old.
• Reliable transportation required.
• Able to work independently and be dependable.
• Strong attention to detail.
• Excellent communication and listening skills.
• Leadership or janitorial experience preferred but not required.

Responsibilities

• Lead daily huddles and weekly meetings.
• Build strong customer relationships.
• Track customer interactions in CRM software.
• Supervise and support reporting supervisors.
• Ensure high-quality cleaning and customer satisfaction.
• Conduct inspections and audits.
• Manage quarterly reviews.
• Hire, train, develop, and coach team members.
• Ensure proper staffing and supply levels at all locations.
• Partner with HR to fill job openings.
• Hold team members accountable when needed.
• Identify employees ready for promotion or additional hours.
• Manage labor budgets and meet labor goals.
• Improve cleaning processes for efficiency.
• Maintain safety compliance.
• Oversee call-off coverage.
• Communicate important updates to staff.
• Handle customer complaints promptly.
• Ensure all team objectives are completed.
• Perform additional duties as assigned by Director of Operations.

Skills

Leadership

Communication

Dependability

Attention to detail

Independent work

Tools

CRM software

Job description

Now Hiring: Akron Area Manager

Join a Growing, Supportive Team at A Quality Facility Services (AQFS)!

Looking for a leadership role where your hard work is recognized and rewarded? AQFS has been a trusted provider of janitorial and floor care services since 2003 — and we’re expanding! We’re seeking a motivated Area Manager who takes pride in delivering high-quality work and leading successful teams.

What We Offer

• Health Benefits
• Paid, Comprehensive Training
• Referral Incentives
• Career Growth & Advancement Opportunities — we promote from within
• Salaried Position($60k-$70k)
• Full-Time Mostly 5pm–1am
• Travel: 70%
• Dress Code: Business Casual

About the Role

As an Area Manager, you’ll be the driving force behind the success of your assigned accounts. You’ll lead, coach, and support staff while ensuring client satisfaction and operational excellence. This role is vital — you’ll help us maintain strong customer relationships and grow our business.

You must be comfortable being on call and available on weekends as needed.

Key Responsibilities

• Lead daily huddles + weekly meetings
• Build strong customer relationships
• Track customer interactions in CRM software
• Supervise and support reporting supervisors
• Ensure high-quality cleaning and customer satisfaction
• Conduct inspections and audits
• Manage quarterly reviews
• Hire, train, develop, and coach team members
• Ensure proper staffing + supply levels at all locations
• Partner with HR to fill job openings
• Hold team members accountable when needed
• Identify employees ready for promotion or additional hours
• Manage labor budgets and meet labor goals
• Improve cleaning processes for efficiency
• Maintain safety compliance
• Oversee call-off coverage
• Communicate important updates to staff
• Handle customer complaints promptly
• Ensure all team objectives are completed
• Perform additional duties as assigned by Director of Operations

Skills & Qualifications

• Must be 18+
• Reliable transportation required
• Able to work independently and be dependable
• Strong attention to detail
• Excellent communication + listening skills
• Leadership or janitorial experience preferred but not required — we’ll train you!

Working Conditions

• Occasional exposure to heights, fumes, or airborne particles
• Some environments can be loud
• Must be comfortable with varied building conditions

Ready to Take the Next Step in Your Career?

We reward hard work, support growth, and value accountability. If you're looking for a long-term opportunity with a company that invests in its people,