Akron Area Manager

A Quality Facility Services; Albuquerque (NM); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid training

Referral incentives

Career growth & advancement

Job summary

A Quality Facility Services is hiring an Area Manager in Albuquerque, NM. The role leads cleaning teams, ensures client satisfaction, and drives operational excellence across accounts, with on-call weekend duties and significant travel. You'll manage staffing, budgets, and process improvements while coaching staff and maintaining safety standards.

The position is salaried, full-time, with opportunities for career growth within a supportive, growth-oriented company.

Qualifications

• Must be 18+ to qualify for the role.
• Reliable transportation is required for site visits and travel.
• Ability to work independently and be dependable.
• Strong attention to detail is essential.
• Excellent communication and listening skills are required.
• Leadership or janitorial experience is preferred but training is provided.

Responsibilities

• Lead daily huddles and weekly meetings.
• Build strong customer relationships and ensure client satisfaction.
• Track customer interactions in CRM software.
• Supervise and support reporting supervisors.
• Ensure high-quality cleaning and customer satisfaction.
• Conduct inspections and audits at locations.
• Manage labor budgets and hire/train staff.
• Oversee staffing and supply levels across sites.
• Partner with HR to fill openings.
• Identify promotable team members and growth opportunities.
• Communicate important updates to staff and handle complaints promptly.

Skills

Age requirement (18+)

Transportation

Independence

Attention to detail

Communication skills

Leadership/janitorial experience

Job description

Now Hiring: Akron Area Manager

Join a Growing, Supportive Team at A Quality Facility Services (AQFS)! Looking for a leadership role where your hard work is recognized and rewarded? AQFS has been a trusted provider of janitorial and floor care services since 2003 — and we’re expanding! We’re seeking a motivated Area Manager who takes pride in delivering high-quality work and leading successful teams.

What We Offer

• Health Benefits
• Paid, Comprehensive Training
• Referral Incentives
• Career Growth & Advancement Opportunities — we promote from within
• Salaried Position ($60k-$70k)
• Full-Time
• Mostly 5pm–1am
• Travel: 70%
• Dress Code: Business Casual

About The Role

As an Area Manager, you’ll be the driving force behind the success of your assigned accounts. You’ll lead, coach, and support staff while ensuring client satisfaction and operational excellence. This role is vital — you’ll help us maintain strong customer relationships and grow our business.

You must be comfortable being on call and available on weekends as needed.

Key Responsibilities

• Lead daily huddles + weekly meetings
• Build strong customer relationships
• Track customer interactions in CRM software
• Supervise and support reporting supervisors
• Ensure high-quality cleaning and customer satisfaction
• Conduct inspections and audits
• Manage quarterly reviews
• Hire, train, develop, and coach team members
• Ensure proper staffing + supply levels at all locations
• Partner with HR to fill job openings
• Hold team members accountable when needed
• Identify employees ready for promotion or additional hours
• Manage labor budgets and meet labor goals
• Improve cleaning processes for efficiency
• Maintain safety compliance
• Oversee call-off coverage
• Communicate important updates to staff
• Handle customer complaints promptly
• Ensure all team objectives are completed
• Perform additional duties as assigned by Director of Operations

Skills & Qualifications

• Must be 18+
• Reliable transportation required
• Able to work independently and be dependable
• Strong attention to detail
• Excellent communication + listening skills
• Leadership or janitorial experience preferred but not required — we’ll train you!

Working Conditions

• Occasional exposure to heights, fumes, or airborne particles
• Some environments can be loud
• Must be comfortable with varied building conditions