Akamai Lead Analyst

Net2Source (N2S); Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology services company located in Atlanta, Georgia is seeking a Performance Data Analyst with expertise in traffic analysis and WAF management. You will lead investigations against malicious bots, optimize configurations for Akamai services, and provide business-friendly reports on technical metrics. The ideal candidate will have experience in using observability tools and managing performance data effectively. This role requires strong analytical skills and the ability to work in a fast-paced environment.

Qualifications

• Experience in analyzing global traffic patterns and identifying malicious actors.
• Proven ability to configure and validate security rules in Akamai.
• Strong background in performance monitoring using mPulse.

Responsibilities

• Act as primary investigator for traffic analysis.
• Manage configuration and validation of Akamai delivery and security rules.
• Lead investigations during security attacks and work with Akamai support.

Skills

Traffic Analysis

Akami ION

WAF Management

Observability Tools (SPLUNK)

Bot Mitigation

Job description

Should be able to perform following activity as part of an assignment.

• Traffic Analysis: Act as the primary investigator for global traffic patterns. You will distinguish between organic "human" shoppers, legitimate search crawlers, and malicious actors.
• Configuration & Validation: Manage the end-to-end lifecycle of Akamai ION (delivery) and WAF (security) rules. This includes configuring changes, deploying to Akamai Staging, and performing rigorous regression testing to ensure "Buy" buttons and "Store Locators" remain functional.
• Edge Logic: Implement edge-side redirects and caching strategies to reduce the load on the origin servers during heavy retail promotions.
• The Performance Data Analyst (RUM Data Analytics) - mPulse Insights: Go beyond "up or down" monitoring. You will use mPulse to analyze Real User Monitoring data, identifying how site speed .
• Bottleneck Detection: Investigate "long-tail" latency issues. You’ll be responsible for identifying if a slowdown is caused by third-party marketing tags, slow API calls, or unoptimized image assets.
• Mpulse data Reporting: Translate technical performance metrics into business-friendly reports for stakeholders .

Security & Bot Defender

• WAF Management: Continuously tune Web Application Firewall rules to block SQL injections and Cross-Site Scripting (XSS) without creating "false positives" for real customers.
• Bot Mitigation: In the retail context, you will lead the fight against advanced bots that try to make site unstable .
• Attack Investigation: During an attack, you are the "First Responder," along with Akamai managed Security support team and analyzing Akamai Security Monitor logs towering with Akamai SOC team to implement real-time blocks or rate-limiting , custom rules ..etc.
• Observability : Analyzing the requests logs using observability tools like SPLUNK..etc.
• Akamai alerts (Edge alerts or High volumetric / denied triggers) - Investigations & fixes
• CR Executions / Co-ordinating with Akamai for same
• Configuration changes / testing / 301 redirect , SSL implementations and bot attack analysis