Aisles Online Fulfillment Associate

hyvee; Blue Springs (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Blue Springs, MS is seeking an Aisles Online Clerk to support online order selection, bagging, and storage with precision for a seamless pickup experience.

The role emphasizes high attention to detail, exceptional customer service, and efficient handling of orders across temperature zones in a busy retail setting. Night and weekend shifts are required, aligning with store needs.

Qualifications

• Provide friendly, helpful service to customers in-store.
• Communicate clearly with customers and team members.
• Stay organized and manage multiple tasks in a fast-paced environment.
• Identify and resolve issues, including substitutions when needed.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Education

High School Diploma or equivalent

Job description

Hy-Vee in Blue Springs, MS is seeking an Aisles Online Clerk to support online order selection, bagging, and storage with precision for a seamless pickup experience.

The role emphasizes high attention to detail, exceptional customer service, and efficient handling of orders across temperature zones in a busy retail setting. Night and weekend shifts are required, aligning with store needs.