Airway Transportation Systems Specialist (SOC NAS)

Federal Aviation Administration; Hampton (GA); On-site; USD 96,000 - 148,000; Full time

Job summary

The Federal Aviation Administration seeks an Airway Transportation Systems Specialist (SOC NAS) to act as the NAS subject‑matter expert in a Service Operations Center. You will install, evaluate, maintain, modify and certify NAS facilities and equipment to ensure availability and reliability for users.

This role emphasizes independent problem solving, rapid response to outages, and coordination across teams.

Responsibilities

• Serves as a NAS subject‑matter expert within a Service Operations Center (SOC).
• Performs planning, directing, coordinating, monitoring, and maintenance activities for NAS systems/facilities.
• Ensures availability and reliability of NAS services, with independent judgment and coordination across teams.

Job description

Airway Transportation Systems Specialist (SOC NAS)

• Department: Department of Transportation

The Airway Transportation Systems Specialist (ATSS) at this level is recognized as the subject matter expert in their field. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).

Key Responsibilities

Serves as an ATSS (NAS Area Specialist), in a Service Operations Center (SOC). Performs a variety of functions directly relating to the operations of the NAS. Focus is on the availability and reliability of the services and products provided to users of the NAS. Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.

Responsible for the planning, directing, coordinating, monitoring, and maintenance activities associated with the management of assigned NAS systems/facilities. Performs work of broad scope and complexity with a high degree of independence. Applies broad experience and comprehensive technical knowledge to maintain and protect the Integrity and safety of all components and systems for the NAS service delivery.

Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Plans, coordinates and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Resolves unique technical problems without managerial intervention, providing coordination and suggested solutions.

Rapidly analyzes and seeks resolution to problems as they arise, and makes adjustments as necessary to deal with system outages and network performance deterioration. Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS.

Incumbent is responsible for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Incumbent -in-charge is expected to be management's representative during non-administrative hours.

Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and al l planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning. Contacts are both internal and external. Often represents the organization as the primary point of contact on projects, programs, and other work activities to coordinate and implement plans or obtain information and resolve problems.

The Operations area serves as a principal organizational element of the Technical Operations Organizational to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level. Reports to the Service Operations Center Manager. Receives general program assignments from a supervisor or higher level manager.

Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for genera l compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules.

Work is reviewed for compliance with established policies and sound technical programmatic judgement. Performs other duties as assigned. Incumbent must possess a valid driver's license.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $95753 – $148403/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-29.

How many openings are available?

There are 3 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.