Airtable Solution Specialist (contract)

Airbnb, Inc.; San Francisco (CA); Remote; USD 152,000 - 179,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Airbnb, Inc. is seeking an experienced Airtable specialist to lead scalable Airtable solutions across cross-functional teams, and to be the first stop for Airtable help at Airbnb.

You’ll build and optimize bases, automate workflows, and collaborate with Security and Data Governance. Strong analytics and teaching others through trainings are essential.

Qualifications

• 5+ years in business analysis, systems design or operations.
• Deep hands-on Airtable experience, including base design, automations, interfaces, advanced formulas and scripting.
• Hands-on experience with Airtable AI and Omni and with Airtable Canvas, or comparable AI and visual-planning features in other no-code tools.
• Experience supporting users directly, such as running office hours, handling support requests or training.
• Experience with APIs, tokens and service accounts, and an understanding of access control and data governance.
• Strong analytical skills, with attention to data modeling, UX and long-term scalability.
• Familiarity with cross-functional business environments (for example PMO, finance, recruiting).
• Excellent written and verbal communication, and the ability to explain technical topics in plain language.

Responsibilities

• Build and optimize scalable Airtable bases and workflows.
• Apply Airtable AI and Omni to real work.
• Run Airtable office hours and support users.
• Drive integrations with Tableau, Workday, and automations.
• Establish governance for access and data usage.
• Create training and documentation for adoption.

Skills

Airtable

Business analysis

No-code tools

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

Tableau

Keynote

Workday

APIs

Job description

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

Location: Remote in the United States only

Job Overview:

We’re looking for an experienced Airtable specialist and business analyst to lead scalable Airtable solutions across cross-functional teams, and to be the first stop for Airtable help at Airbnb. You’ll build and improve the Airtable infrastructure behind strategic planning, workforce visibility, and data-driven decisions about tooling. You’ll also run Airtable office hours, resolve questions and requests, and help teams with complex builds.

You’ll bring strong business analysis and hands-on Airtable fluency, both technical and functional, and you care about how teams plan, collaborate and get things done. You’re equally comfortable working with technical and non-technical partners.

Responsibilities:

Build and optimize

• Design, build and maintain scalable Airtable bases and workflows that support cross-functional planning and tracking (goals, resources, staffing, tools and more).
• Assess existing bases to find gaps, inefficiencies and opportunities.
• Develop and standardize templates, dashboards and reporting views so processes scale.
• Build interfaces that let people visualize and work with staffing data, including Airtable to Tableau and Keynote views.
• Advise on and help deliver complex builds for other teams, including multi-base designs, advanced formulas, automations and interface design.

Use AI in Airtable

• Apply Airtable AI and Omni to real work: AI‑assisted base and app building, field and record automation, summarization, categorization and extraction.
• Use Airtable Canvas to map, plan and visualize work across bases, and help teams choose when Canvas, interfaces or dashboards fit best.
• Write clear prompts and instructions for AI features, and test results for accuracy, consistency and cost before teams rely on them.
• Set guardrails for AI use in Airtable: which data it can touch, who can turn features on, and how outputs are reviewed. Partner with Security and the AI tech council.
• Keep up with new Airtable AI releases and beta features, and share what’s worth trying with the Airtable technical account manager and our builders.

Support users

• Run recurring Airtable office hours and be the main contact for questions about base design, formulas, automations, interfaces, AI features and best practices.
• Handle requests and escalations, including service accounts, API and personal access token questions, scripting and integration setup.
• Triage requests, document answers, and route issues to Airtable support or the technical account manager when needed.
• Maintain a knowledge base of how-to guides, FAQs and reusable examples (KCS practices preferred).

Integrate and Automate

• Drive alignment and development of system integrations with tools such as Tableau, Workday, and Java or Python-based automations.
• Write and review Airtable scripts and automations, and advise on when to use scripting, native automations, AI features or external integrations.
• Set up and manage service accounts and API access for approved integrations, following least-privilege and token-handling standards.

Govern and secure

• Help put governance standards in place for Airtable access, data structures and usage, including ownership, sharing defaults, extension approval and token lifecycle.
• Partner with Security and the Collaboration Products team on remediation work, such as inventories of bases, extensions and integrations, and cleanup of unused or high-risk assets.

Enable and lead

• Create training, documentation and enablement programs, such as builder training series, templates and guides, that help teams adopt and scale Airtable solutions, including AI and Canvas.
• Offer a point of view on improving business operations with no-code and low-code platforms.
• Report on adoption, support volume and common issues, and recommend improvements.

Qualifications

• 5+ years in business analysis, systems design or operations.
• Deep hands-on Airtable experience, including base design, automations, interfaces, advanced formulas and scripting.
• Hands‑on experience with Airtable AI and Omni and with Airtable Canvas, or comparable AI and visual‑planning features in other no-code tools.
• Experience supporting users directly, such as running office hours, handling support requests or training.
• Experience with APIs, tokens and service accounts, and an understanding of access control and data governance.
• Strong analytical skills, with attention to data modeling, UX and long‑term scalability.
• Familiarity with cross‑functional business environments (for example PMO, finance, recruiting).
• Excellent written and verbal communication, and the ability to explain technical topics in plain language.

Preferred

• Experience with prompt design and evaluating AI output, and with AI assistants and agents in a business setting (for example Claude, MCP integrations).
• Understanding of responsible AI practices, data privacy and AI usage policies.
• Experience with Tableau, Keynote, Google Workspace and Workday.
• Experience with scripting languages such as JavaScript, Python or Java.
• Experience with project portfolio management tools and migrations.

Education and certifications

• Bachelor’s degree preferred. ITIL v3, Agile and KCS certifications are preferred.

Belonging & Accommodations

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please contact your talent sourcing partner.

Pay Rate Range: $110-$130/hr

Benefits: Medical, Dental, Vision, 401K