Airport Wheelchair Assistant & Passenger Support

Prospect International Airport Services; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

AFLAC voluntary coverage

Employee discounts

PTO

Earned wage access (Payactiv)

ID90 travel discounts

Concur discounts

Purdue Global tuition discount

Active&Fit

Job summary

Prospect Airport Services seeks individuals to provide wheelchair assistance to passengers at the airport, from curb side to aircraft, with a focus on delivering a professional customer experience.

Responsibilities include assisting with transport and check-in, lifting passengers and wheelchairs, and returning wheelchairs to the staging area, while following all safety procedures and reporting hazards as needed.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Must be able to obtain credentials required by airport or state or customs requirements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or down stairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Skills

Empathy

Customer service

Professionalism

Education

High School diploma or GED

Job description

Prospect Airport Services seeks individuals to provide wheelchair assistance to passengers at the airport, from curb side to aircraft, with a focus on delivering a professional customer experience.

Responsibilities include assisting with transport and check-in, lifting passengers and wheelchairs, and returning wheelchairs to the staging area, while following all safety procedures and reporting hazards as needed.