Airport Passenger Support Agent - Wheelchair Assistance

Prospect International Airport Services; Tampa (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical dental vision

AFLAC coverage

Employee discounts

PTO

Travel discounts

ID90 program

Concur discounts

Purdue Global tuition

Job summary

Prospect Airport Services seeks individuals to join our growing team who are passionate, have integrity, and empathy for how their words and decisions affect our employees, customers and partners.

As a Wheelchair Assistant, you will provide wheelchair assistance to passengers at all airport stages between curbside and aircraft, ensuring a professional and compassionate customer experience while following safety procedures.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Education

High School diploma or GED

Job description

Prospect Airport Services seeks individuals to join our growing team who are passionate, have integrity, and empathy for how their words and decisions affect our employees, customers and partners.

As a Wheelchair Assistant, you will provide wheelchair assistance to passengers at all airport stages between curbside and aircraft, ensuring a professional and compassionate customer experience while following safety procedures.