Airport Team Manager

Budget Car and Truck Rental of Kansas; Kansas City (MO); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

PTO

Holiday pay

Health insurance

Dental

Vision

401K

Profit sharing

Job summary

Budget Car and Truck Rental of Kansas is seeking an energetic, customer-oriented Team Manager to join our Airport Operations Team. You will oversee all aspects of rental operations, including direct sales/customer service, vehicle inspections and check-in, inventory, and fleet coordination.

This full-time role requires open availability across our hours and a readiness to lead and coach a growing team. Benefits include PTO, holiday pay, health, dental, vision, 401K, and a notable profit-sharing

Qualifications

• Bachelor's Degree or considerable equivalent experience.
• Excellent customer service experience.
• Sales experience.
• Experience as a leader, preferably professional.
• Willingness to learn and grow.
• Clean driving record in the last 3 years (with some exceptions).
• Ability to pass a background check and drug screen.

Responsibilities

• Assist Airport Operations Managers with the overall operation of rental agencies.
• Oversee and ensure proper function of operational departments.
• Monitor fleet and product flow to match customer need and reservation schedule.
• Operate the computer counter agent control system and update manifests.
• Maintain daily inventory (physical and computerized).
• Promote and sell coverage and upgrades (insurance, GPS, upgrades).
• Follow opening/closing procedures and safeguard security measures.
• Perform office duties (phones, supplies, inquiries).
• Prepare reports and document daily activities.
• Address customer inquiries (charges, damages, directions).
• Support a team environment by assisting other agents/locations.
• Coach and educate team members as needed.

Skills

Customer service

Sales

Leadership

Team management

Communication

Education

Bachelor's Degree

Job description

Description

Budget is looking for an energetic customer oriented person to join our Airport Operations Team as a Team Manager. This position would be overseeing and performing all aspects of rental operations, including direct sales/customer service, vehicle inspections and check in, inventory, client follow-up and relations, detailing vehicles, supply-chain supervision, and oversight of facilities. Budget Managers are scheduled 5 days a week, typically working 45 hours a week. Our operating hours are 7am-1am Sunday-Thursday, 7am-12am Friday, and 7am-10pm Saturday. Open availability is required for those managing the business.

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Tremendous bonus opportunity - Budget bonuses include profit share and are a significant portion of compensation. Most Managers earn $50K-$60K in their first year.

Growth potential - Budget hires almost exclusively from within

What you will bring:

Bachelor's Degree, or considerable equivalent experience

Excellent customer service experience

Sales experience

Experience as a leader, preferably professional

A willingness to learn and grow
A clean driving record in the last 3 years (with some exceptions)
Ability to pass a background check and drug screen

Job Duties:

• To assist The Airport Operations Managers with the overall operation of rental agencies
• Oversee and ensure proper function of operational departments
• Help monitor fleet and product flow to match customer need and reservation schedule
• Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
• Assist management in maintaining daily inventory both physical and computerized
• Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
• Opening and closing procedures, safeguarding security measures
• Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
• Prepare reports and document daily work activities
• Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
• Support a team environment by assisting other agents, locations and/or other areas when needed
• Be involved with coaching and educating team members as needed
• Assist with Training, supervise and motivate team members

Requirements

At least 18+

A clean driving record in the last 3 years (with some exceptions)

Ability to pass a background check and drug screen.