Airport Shuttle Bus Driver

Beyondcharlotte; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Airport Shuttle Bus Driver to ensure safe and efficient transportation for passengers. In this role, you will be responsible for driving shuttle buses between the airport terminal and parking facilities, providing exceptional customer service, and maintaining a positive public image of the airport. This position requires a valid Class B CDL with passenger endorsements and at least three years of bus driving experience. If you are passionate about service and safety, this opportunity offers a rewarding career in a dynamic environment.

Qualifications

• 3 years of bus driving experience or high school diploma with 1 year of commercial experience.
• Must hold a valid Class B CDL with passenger and air brake endorsements.

Responsibilities

• Safely transport passengers and baggage between the airport terminal and parking facilities.
• Provide excellent customer service and assist travelers with ground transportation.

Skills

Customer Service

Driving Safety

Communication Skills

Bus Operation

Education

High School Diploma or Equivalent

Commercial Bus Driving Experience

Tools

2-way Radio

Shuttle Bus Models

Job description

City of Charlotte, NC | Charlotte, NC 28201

Date Opened: Tuesday, January 07, 2025 12:00 AM

Close Date: Monday, March 03, 2025 12:00 AM

Department: Aviation Department

FUNCTION: Operators & Drivers

SUMMARY

The Airport Shuttle Bus Driver is responsible for safely transporting employees, traveling public, and baggage between the airport terminal and parking facilities. Deal courteously with the passengers, deliver excellent customer service, and represent the Airport in a positive, professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Drive passengers and their baggage between the airport terminal and parking facilities. Drive for tours, special events, and during irregular operations.
• Recognize driving safety hazards and use appropriate precautions based on Federal, State, and Local guidelines.
• Follow the directions of the Shuttle Bus Dispatchers, Bus Operations Supervisors, and/or Landside Managers.
• Use a 2-way radio to communicate location, emergencies, and ask for assistance.
• Provide information about the airport to the public and assist travelers with ground transportation matters.
• Complete related paperwork such as vehicle inspection reports and vehicle work orders.
• Perform light cleaning inside the bus (e.g., clean windows, empty trash, sweep).
• Under some circumstances, assist passengers with baggage.
• Assist passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lift and wheelchair restraints.
• Other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Deal courteously with the public and represent the airport in a positive, professional manner.
• Fluent English language skills, clearly spoken to be understood over the radio and by passengers.
• Safely drive any of the shuttle bus models, including but not limited to, 35-foot Diesel, Electric, and/or Hybrid Buses.
• Follow oral and/or written instructions.

MINIMUM QUALIFICATIONS

No minimum education level required and 3 years of bus driving experience OR a high school diploma or equivalent and 1 year of commercial bus driving experience.

• MUST HOLD A VALID, CLASS B CDL WITH PASSENGER AND AIR BRAKE ENDORSEMENTS*

PREFERRED QUALIFICATIONS

• 2-5 years of commercial bus driving experience.

Physical Requirements

• Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, talking, hearing, seeing, and repetitive motions.
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.
• Light to moderate lifting when performing tasks.
• To comply with bus manufacturer specifications, a candidate's weight may not exceed 350 pounds.
• Adequate vision, hearing, and speech required.
• Must be able to pass the City of Charlotte pre-employment physical.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other