Airport Shuttle Bus Driver

City of Charlotte; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

The City of Charlotte is seeking an Airport Shuttle Bus Driver to provide transportation services at the airport. This full-time role requires excellent customer service skills, with responsibilities including driving passengers safely and assisting with their baggage. Ideal candidates will possess a valid Class B CDL and have prior bus driving experience.

Benefits

Comprehensive benefits package

Drug and alcohol-free workplace

Qualifications

• Must hold a valid Class B CDL with passenger and air brake endorsements.
• 3 years of bus driving experience or 1 year of commercial bus driving experience.
• Preferred 2-5 years of commercial bus driving experience.

Responsibilities

• Safely transport passengers and their baggage.
• Assist passengers with boarding and exiting the vehicle, including wheelchair assistance.
• Complete paperwork like vehicle inspection reports.

Skills

Customer service

Driving safety

Fluent English

Education

High school diploma or equivalent

Job description

Airport Shuttle Bus Driver page is loaded

Airport Shuttle Bus Driver

Apply locations Near Charlotte Douglas International Airport time type Full time posted on Posted Yesterday time left to apply End Date: July 15, 2025 (26 days left to apply) job requisition id JR101041 Date Opened: Tuesday, June 17, 2025 12:00 AMClose Date: Tuesday, July 15, 2025 12:00 AMDepartment: Aviation DepartmentFunction Operators & DriversSalary: $23.00 - $28.54 Commensurate with Experience

SUMMARY

The Airport Shuttle Bus Driver is responsible for safely transport employees, traveling public and baggage between the airport terminal and parking facilities. Deal courteously with the passengers, deliver excellent customer service and represent the Airport in a positive, professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Drive passengers and their baggage between the airport terminal and parking facilities. Drive for tours, special evets and during irregular operations.
• Recognize driving safety hazards and use appropriate precautions based on Federal, State and Local guidelines.
• Follow the directions of the Shuttle Bus Dispatchers, Bus Operations Supervisors and/or Landside Managers.
• Use a 2-way radio to communicate location, emergencies and ask for assistance.
• Provide information about the airport to the public and assist travelers with ground transportation matters.
• Complete related paperwork such as vehicle inspection reports and vehicle work orders.
• Perform light cleaning inside bus (e.g., clean windows, empty trash, sweep).
• Under some circumstances, assist passengers with baggage.
• Assists passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lift and wheelchair restraints.
• Other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
• Deal courteously with the public and represent the airport in a positive, professional manner.
• Fluent English language skills, clearly spoken to be understood over the radio and by passengers.
• Safely drive any of the shuttle bus models. These include, but are not limited to, 35-foot Diesel, Electric and/or Hybrid Buses.
• Follow oral and/or written instructions.

MINIMUM QUALIFICATIONS

No minimum education level required and 3 year of bus driving experience

OR

High school diploma or equivalent and 1 year of commercial bus driving experience

*MUST HOLD A VALID, CLASS B CDL WITH PASSENGER AND AIR BRAKE ENDORSEMENTS*

PREFERRED QUALIFICATIONS

• 2-5 years commercial bus driving experience
• Customer service experience

Physical Requirements
• Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, talking, hearing, seeing, and repetitive motions.
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.
• Light to moderate lifting when performing tasks.
• To comply with bus manufacturer specifications, a candidate’s weight may not exceed 350 pounds.
• Adequate vision, hearing, and speech required.
• Must be able to pass the City of Charlotte pre-employment physical.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [e-mail] .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Clickhere to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

Our City, Our Mission

When you join the City of Charlotte, you become part of Team Charlotte — a dedicated group of professionals working together to make a meaningful impact on our community and its future.

The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents.

From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all.

As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us.

We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement.

Our Work & Impact

Charlotte Douglas International Airport (CLT) is ranked among the world’s busiest airports, with an average of 1,400 arrivals and departures and 118,000 people traveling to, from and through CLT each day, according to Airports Council International.

In its 2022 rankings, ACI placed CLT No. 7 in the U.S. and world for air traffic. In passenger traffic, the Airport ranked 10th nationwide and 19th worldwide. The rankings continue to reflect the Airport’s important role in the aviation industry and as the second-largest hub for American Airlines.