Airport Scheduling Pro: Forecast & Deploy Staffing (Hybrid)

Max Green Clean; Miami, Northern (FL, KY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Paid Time Off

Paid Training

401(k) Retirement Plan

Referral Bonus

Recognition and Rewards Program

Job summary

Maximus Global Services is seeking an Airport Services Scheduler to develop, publish, and maintain staff schedules at Miami International Airport. The role forecasts labor needs for wheelchair assistance, security, and porter operations and ensures staffing aligns with flight schedules and customer demand.

In this hybrid position, you will work closely with station leadership to balance service quality with cost efficiency, manage timekeeping, and support payroll while maintaining compliance

Qualifications

• Bachelor's degree in Business Administration, Logistics, Operations Management, or related field.
• Minimum of three (3) years of experience in workforce scheduling, staffing, forecasting, operations, or data analysis.
• Experience in airport, airline, aviation ground handling, or other 24/7 service environments strongly preferred.

Responsibilities

• Forecast staffing requirements using flight schedules, historical volumes, and trends.
• Translate forecasts into daily, weekly, and monthly staffing plans aligned with labor budgets.
• Identify coverage gaps and recommend solutions to station leadership.
• Build and publish schedules balancing service demand, costs, and availability.
• Manage shift assignments, swaps, and time-off requests per policy.
• Maintain accurate employee availability, certification, and qualification records.
• Monitor staffing and productivity, adjust deployment for delays or demand surges.
• Resolve scheduling conflicts and coordinate replacement coverage.
• Communicate schedule changes to supervisors and staff.
• Review timecards and identify overtime and penalties; support payroll.
• Ensure compliance with labor laws, company policy, and airline contracts.
• Prepare and distribute reports on staffing, hours, overtime, and costs.
• Analyze labor data to identify efficiency improvements.

Skills

Communication skills

Analytical thinking

Organizational skills

Problem solving

Bilingual English/Spanish

Education

Bachelor's degree in Business Administration / Logistics / Operations Management

Tools

Microsoft Excel

ADP Workforce Now

Scheduling software (UKG/Kronos, When I Work, Deputy)

Microsoft Outlook

Microsoft Teams / Word / PowerPoint

Flight Information Tools

Data entry accuracy

Job description

Maximus Global Services is seeking an Airport Services Scheduler to develop, publish, and maintain staff schedules at Miami International Airport. The role forecasts labor needs for wheelchair assistance, security, and porter operations and ensures staffing aligns with flight schedules and customer demand.

In this hybrid position, you will work closely with station leadership to balance service quality with cost efficiency, manage timekeeping, and support payroll while maintaining compliance