Airport Retail Shift Supervisor - Growth & Perks

Avolta (old); Las Vegas (NV); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Employee discounts

Training and career growth

Referral program

Job summary

Dufry is seeking a Shift Supervisor at Harry Reid Las Vegas International Airport to lead store operations and coach a team of associates. The role requires ensuring excellent customer service, smooth cash handling, and adherence to procedures in a fast-paced, duty-free environment.

You will support the General Manager and Operations Manager, oversee staffing and training, and drive daily targets while maintaining high standards of appearance and conduct.

Qualifications

• Minimum of 1 year supervising staff in a retail setting.
• Strong leadership and communication skills with team.
• Ability to manage daily activities and plan schedules.
• Proven customer service excellence in fast-paced environments.
• Attention to cash handling, store procedures and safety.

Responsibilities

• Oversee daily store operations and supervise team members.
• Provide staff training and coaching on a daily basis.
• Perform opening/closing and shift-change procedures.
• Manage cash handling, float verifications, end-of-shift reconciliations, deposits.
• Ensure staff are in uniform, punctual and presentable.
• Maintain customer service standards and efficient queuing during peak times.

Skills

Leadership

Time management

Multi-tasking

Problem solving

Customer service

Education

High School Diploma or equivalent

Job description

Dufry is seeking a Shift Supervisor at Harry Reid Las Vegas International Airport to lead store operations and coach a team of associates. The role requires ensuring excellent customer service, smooth cash handling, and adherence to procedures in a fast-paced, duty-free environment.

You will support the General Manager and Operations Manager, oversee staffing and training, and drive daily targets while maintaining high standards of appearance and conduct.