Airport Duty‑Free Sales Associate — Customer Pro & Growth

Dufry Careers; Phoenix (AZ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Employee discounts

Employee assistance program

Career growth opportunities

Referral program

Job summary

Dufry Careers in Phoenix Sky Harbor International Airport is seeking a Duty Free Sales Associate to provide friendly, attentive service in a busy, airport environment.

You will greet customers, operate the cash register, and help shoppers find products while staying compliant with store policies and security. This is a full-time role with a flexible schedule that includes weekends and holidays, plus employee discounts and benefits.

Qualifications

• Ability to interact with diverse personalities.
• High degree of interpersonal skills.
• Lift up to 20 pounds.
• Must be over 21 to sell alcohol and tobacco products.
• Prior experience operating a cash register.

Responsibilities

• Acknowledge and greet customers as they enter the store.
• Follow all company policies, cash handling policies and loss prevention procedures.
• Communicate effectively with customers, coworkers, and store management.
• Operate a cash register.
• Know store layout to assist customers and answer questions about products.
• Be familiar with surrounding businesses within the facility.
• Communicate pricing, stock and inventory issues with management.
• Assist with security in stores and maintain order.
• Inform management of any out-of-stock situations.
• Maintain a neat, clean, organized store environment.
• Assist with book inventory processes (ordering, receiving, returns).
• Perform related work as assigned.

Skills

Interpersonal skills

Customer service

Lifts 20 pounds

Age 21+ to sell alcohol/tobacco

Cash register experience

Job description

Dufry Careers in Phoenix Sky Harbor International Airport is seeking a Duty Free Sales Associate to provide friendly, attentive service in a busy, airport environment.

You will greet customers, operate the cash register, and help shoppers find products while staying compliant with store policies and security. This is a full-time role with a flexible schedule that includes weekends and holidays, plus employee discounts and benefits.