Airport Ramp Agent: Safety-Focused Escort & Marshal

Butek Landline; Boston (MA); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Dental insurance

Employee assistance program

Employee discount

Health insurance

Paid time off

Life insurance

Parental leave

Vision insurance

Resumo da oferta

The Landline Company is seeking Airport Ramp Agents to support operations between Framingham, MA and Boston Logan International Airport. You will operate a sedan or pickup on the ramp, guiding buses and ensuring safe movements within the AOA.

This hands-on role emphasizes safety, DOT compliance, and early shifts around 3:30 AM, with training in Framingham/Natick before deployment to Logan Airport.

Qualificações

• High School Diploma, GED or equivalent education required.
• Valid driver’s license and clean driving record required.
• Experience driving in urban and highway environments preferred.
• Ability to maintain focus and situational awareness during extended driving periods.
• Ability to communicate clearly with drivers and operations staff and execute customer service greetings with passengers.
• Ability to pass a preemployment DOT drug test including marijuana and to participate in random drug and alcohol testing (this is a USDOT safety-sensitive position).
• Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locations.
• Ability to work at approximately 3:30 AM any day of the week, including Sunday, Saturday, and holidays.
• Ability to follow safety procedures and company protocols
• Positive attitude, strong work ethic, and professional demeanor
• Excellent verbal communication skills
• Reliable personal transportation to and from the work location required
• Ability to lift up to 70 lbs
• Experience in Airport Operations or Customer Service at Boston Logan preferred

Responsabilidades

• Operate vehicles within the AOA (Air Operations Area) and airport ramp environment.
• Follow all airport safety protocols and traffic regulations.
• Maintain constant awareness of surroundings in a high-risk, high-traffic environment.
• Serve as a Ramp Driver/Escort, guiding buses and other vehicles safely.
• Escort the bus to marshal vehicles and assist with positioning at gates for parking and drop-off locations through the AOA gate.
• Track incoming bus status as it approaches Boston.
• Upon arrival, receive and review required manifest documentation.
• Physically inspect the bus by checking seal numbers against documentation to ensure all seals match, discrepancies are critical and must be escalated immediately.
• Provide verification before proceeding.
• Guide passengers safely during drop-offs (typically two staff per vehicle).
• Assist with unloading luggage from the motor coach, welcome passengers, and assist with directing passengers to their proper gate.
• Maintain a visible safety presence throughout passenger movement.
• Prepare bags for airline handling (e.g., staging for airline agents such as Delta or JetBlue) while following proper safety techniques.

Conhecimentos

Verbal communication

Safety-focused

Customer service

Urban driving experience

Reliability

Lift up to 70 lbs

Formação académica

High School Diploma, GED or equivalent

Descrição da oferta de emprego

The Landline Company is seeking Airport Ramp Agents to support operations between Framingham, MA and Boston Logan International Airport. You will operate a sedan or pickup on the ramp, guiding buses and ensuring safe movements within the AOA.

This hands-on role emphasizes safety, DOT compliance, and early shifts around 3:30 AM, with training in Framingham/Natick before deployment to Logan Airport.