Airport Ramp Agent

GAT Airline Ground Support; Austin (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

GAT Airline Ground Support in Austin is seeking a Ramp Agent to load and unload baggage, guide aircraft, and operate ground support equipment. You will ensure on-time connections, protect cargo, and maintain safety while working in varied weather conditions.

The role requires teamwork, clear communication, and flexibility to cover nights, weekends, and holidays. A valid driver's license and basic computer skills are needed to support record-keeping and baggage routing.

Qualifications

• Must be at least 18 years of age.
• Able to work in extreme weather and tight spaces.
• High school diploma or GED.
• Familiar with basic computer programs for record-keeping.
• Valid driver's license and clean driving record.
• Pass a physical agility test per airline.
• Strong teamwork and collaboration abilities.
• Excellent verbal and written communication skills.
• Flexible schedule including nights, weekends and holidays.
• Adaptable to changing priorities and time management.

Responsibilities

• Safely lift, load, unload and transport baggage and cargo between aircraft and airport.
• Guide aircraft to and from gate positions to maintain on-time connections.
• Protect baggage and equipment from damage, loss and weather conditions.
• Operate ground equipment such as tugs, cargo carts, service trucks, and belt loaders.
• Assist with record-keeping and baggage routing documentation.
• Adhere to safety guidelines and maintain safe working conditions.
• Communicate with managers and lead agents to manage daily schedules.
• Report equipment problems and breakdowns to enable fast repairs.

Skills

Teamwork

Communication

Flexibility

Adaptability

Stress management

Education

High School Diploma or GED

Job description

Job Summary

Job Summary

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers.

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers.

Responsibilities For Ramp Agent

• Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport


• Maintain on-time connections by guiding aircraft to and from gate positions


• Protect baggage and other equipment from damage, loss and weather conditions


• Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders


• Assist with record-keeping and documentation to ensure correct routing of baggage


• Adhere to safety guidelines and maintain safe working conditions for yourself and others


• Communicate with managers and lead agents to manage daily schedules


• Report equipment problems and breakdowns to facilitate fast repairs

Requirements

• Must be at least 18 years of age


• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces


• High school diploma or equivalent, such as successful completion of a GED


• Familiarity with basic computer programs to assist with record-keeping and baggage routing


• Possess a valid driver's license and have a good driving record


• Pass a physical agility test, depending on the airline


• Strong teamwork and collaboration skills to help achieve team goals


• Excellent verbal and written communication skills, such as email and phone


• Flexible schedule allowing work during nights, weekends and holidays


• Adaptability to changing priorities and time management skills

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts a random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.