Airport Ramp Agent

Cincinnati State; Harrison (OH); On-site; USD 17,000 - 24,000; Part time

Job summary

Cincinnati State is seeking a part-time Airport Ramp Agent to support customer service and ramp operations. The role reports to the Airport Director and participates in line technician duties, aircraft movement, and facility maintenance as needed.

The position requires lifting, flexible hours, and a certification maintenance mindset. It is a non-exempt, part-time role with a maximum of 29 hours per week, paying $15.00 per hour.

Qualifications

• High School diploma or GED equivalent.
• Ability to lift 50 lbs.
• Ability to work a flexible schedule as required by the airport business needs.
• Ability to maintain fuel servicing certification upon completion of training.
• Ability to climb a 6-foot step ladder while carrying a fuel hose with one hand.

Responsibilities

• Greet, park, tow, move and marshal aircraft arriving or departing ramp area.
• Assist with wing-walking duties as required.
• Monitor airport air-to-ground ratio.
• Assist transient and local customers with aircraft with hangar or tie-down parking arrangements.
• Complete general maintenance needs such as lubing hangar doors, replacing runway lights and assist with general maintenance items.
• Monitor runway, environmental and weather conditions as applicable to air traffic and piloting needs.
• Snow removal from walkways and ramp areas.
• Assist with general cleaning and cleaning of debris from ramp, building and customer areas including restrooms.

Skills

Interpersonal skills

Punctuality

Customer service

Team player

Education

High School diploma or GED

Job description

Cincinnati State is looking for a part-time Airport Ramp Agent. The Airport Ramp Agent reports to the Airport Director and is responsible for providing customer service to airport customers and completing line technician duties. This position is responsible for keeping the Airport Director up to date on activities, airport or customer needs including but not limited to maintenance needs of the airport buildings and surrounds.

• Greet, park, tow, move and marshal aircraft arriving or departing ramp area.
• Assist with wing-walking duties as required.
• Monitor airport air-to-ground ratio.
• Assist transient and local customers with aircraft with hangar or tie-down parking arrangements.
• Complete general maintenance needs such as lubing hangar doors, replacing runway lights and assist with general maintenance items.
• Monitor runway, environmental and weather conditions as applicable to air traffic and piloting needs.
• Snow removal from walkways and ramp areas.
• Assist with general cleaning and cleaning of debris from ramp, building and customer areas including restrooms.
• Dispense and/or supervise the dispensing of fuel (if completed by owner).
• Conduct fuel quality tests as assigned.
• Invoice sales and keep track of any monies due or exchanged.
• Other duties and responsibilities as assigned.
• Check oil and clean windscreens as requested on customer aircraft.

Minimum Qualifications:

• High School diploma or GED equivalent.
• Ability to lift 50 lbs.
• Ability to work a flexible schedule as required by the airport business needs.
• Ability to maintain fuel servicing certification upon completion of training.
• Ability to climb a 6-foot step ladder while carrying a fuel hose with one hand.

Preferred Qualifications:

• Knowledge and experience of working around aircraft and an airport environment.
• Knowledge of Microsoft programs including Outlook, Word, and Excel.

Desired Competencies:

• Possess excellent interpersonal skills and demonstrated ability to communicate/interact effectively with a diverse professional and community to provide a good impression of the College.
• Excellent attendance, punctuality and willingness to learn.
• Demonstrated ability to be self-motivated, work independently, and be a team player, pay attention to detail, maintain confidentiality, and meet project deadlines.
• Excellent customer service skills in problem solving, analytical, decision-making, project management skills, and time management.

Reports To: Airport Manager/ Director of Airport Operations

Comp. Range: $15.00 per hour

Contract Affiliation: N/A
Status: Part-Time (max. 29 hours per week)

Classification: Non-Exempt

Cincinnati State is an E-Verify employer:

• If you'rehired,you must complete aForm I-9, which verifies your identity and your legal right to work in the U.S.
• You'll need to provideoriginal, acceptable documents—no photocopies—to complete the I-9 process.
• The institution declares that it will educate students by means of free, open, and rigorous intellectual inquiry to seek the truth.
• The institution declares that its duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions.
• The institution declares its commitment to not requiring, favoring, disfavoring, or prohibiting speech or lawful assembly.
• The institution declares it is committed to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community.
• The institution declares that its duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression.