Airport Performance Analytics Analyst

American Airlines; Fort Worth (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee discounts

Job summary

American Airlines is seeking a data analytics professional to provide frontline leaders with data and insights to improve reliability, accountability, and profitability across airport operations. You will serve as a data owner for major projects and collaborate with Data Engineering, Automation, and Analytics to deliver actionable metrics.

The role emphasizes building dashboards, defining KPIs, and partnering with business units to support policy decisions while leveraging tools like SQL, SAS,

Qualifications

• Bachelor’s degree in Computer Science, Statistics, Mathematics, Data Science, Business Analytics or related technical discipline; or equivalent experience/training
• 3 years related work experience
• 2 years experience with data extraction, manipulation and analysis from relational databases
• Experience with data extraction tools and methods (SQL, SAS, Access, etc.)
• Experience using internal data warehouses (e.g. Mosaic) for extraction, analysis and reporting

Responsibilities

• Supports strategic direction for airport organization through measurement and analysis of key performance metrics.
• Performs complex quantitative analysis on a wide range of airport subject areas to identify insights and support policy decisions.
• Utilizes data wrangling techniques in the data lake and database to generate and maintain reports on operational performance across customer care, operations, control center, and business partners.
• Participates in developing an analytics plan and leads highly visible projects across departments.
• Acts as owner of airport technology projects (Agent Assist, ConnectMe, ACE, HMT, Aura, Biometric Screening data) and main data contact for requests.
• Liaisons between Data Engineering, Automation, and Analytics to develop new data sources and enhancements.
• Works with partners to define KPIs and data sources for new policies and products.

Skills

Project management

Excel

Tableau

Power BI

SQL

SAS

Access

Relational DBs

Leadership

Teamwork

Education

Bachelor's degree in related field

Master's degree

Tools

Hue

Impala

Kylo

ZoomData

Azure Databricks

SSMS

Job description

American Airlines is seeking a data analytics professional to provide frontline leaders with data and insights to improve reliability, accountability, and profitability across airport operations. You will serve as a data owner for major projects and collaborate with Data Engineering, Automation, and Analytics to deliver actionable metrics.

The role emphasizes building dashboards, defining KPIs, and partnering with business units to support policy decisions while leveraging tools like SQL, SAS,