Airport Passenger Service Agent - JFK - AeroMexico

Unifi; New York (NY); Vor Ort; USD 24.000 - 34.000; Teilzeit

Zusammenfassung

Unifi Aviation, LLC is seeking Passenger Service Agents in Jamaica, NY for overnight and PM shifts on a part-time, non-exempt basis. You will greet passengers, assist with check-in, and guide travelers through the airport processes with a focus on safety and service.

Fluency in Spanish is required, along with excellent customer service, physical endurance for lifting and moving items, and a flexible schedule including nights, weekends, and holidays.

Qualifikationen

• MUST BE FLUENT IN SPANISH.
• Exceptional customer service abilities required.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis.
• Flexible schedule including nights, weekends, and holidays.

Aufgaben

• Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.

Kenntnisse

Fluent in Spanish

Customer service

Jobbeschreibung

Date

Monday, October 26, 2026

Entity

State

New York

City

Jamaica

Base Pay Rate:

$ 21.25

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

Overnight shift, P.M. shift

Part Time Days

Days of the week

Shift

Shift Start Time

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Overnight shift 10:30pm

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday P.M. shift 12:00pm

Requirements and Description

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Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.

Qualifications

• MUST BE FLUENT IN SPANISH.
• Ability to showcase exceptional customer service abilities to all cliental.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
• Flexible schedule allowing work during nights, weekends, and holidays.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.