Airport Member Growth Ambassador - Uncapped Commission

Secure Identity, LLC.; Detroit (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly base plus commission

Benefits package available for eligible employees

Job summary

Fountain is seeking a Member Growth/Sales Ambassador based in Detroit to provide exceptional service while meeting sales goals. In this high-energy role, you will engage with travelers, explain CLEAR’s benefits, and help enroll new members on the spot.

The role requires 3+ years of sales experience, confidence, and a customer-focused mindset. Candidates should be prepared for flexible shifts and a competitive compensation structure.

Qualifications

• 3+ years of sales experience in retail, hospitality, or face-to-face roles.
• Ability to engage with travelers and adapt communication.
• Open availability for flexible shifts including weekends and holidays.

Responsibilities

• Approach travelers to deliver sales pitches and close enrollments.
• Support renewals/reactivations and encourage referrals.
• Maintain compliance with security protocols and operating standards.

Skills

Sales experience

Customer mindset

Clear communication

Confidence & resilience

Results-driven

Education

High school diploma or GED

Job description

CLEAR is building easier, safer, and faster experiences at the airport. As a Member Growth/Sales Ambassador, you’ll be the friendly face travelers meet in the terminal—proactively starting conversations, explaining CLEAR’s benefits, and enrolling new members on the spot. You’ll also help retain and reactivate members, delivering great service while meeting clearly defined sales goals. This is a high-energy role designed for experienced sales professionals who thrive in high-volume environments, enjoy face-to-face selling, and are motivated by performance-based earnings.

What You’ll Do:

• Drive new member enrollments: Approach travelers, deliver a concise pitch, handle objections, and close sales.
• Grow and retain membership: Support renewals/reactivations and encourage referrals to expand net member growth.
• Tailor solutions: Recommend relevant offerings (e.g., TSA PreCheck® enrollment where available, bag drop, concierge) based on traveler needs.
• Create great experiences: Keep interactions warm and efficient, guiding travelers confidently to enrollment.
• Own your results: Strive toward both individual and team goals by staying focused and driving outcomes.
• Operate safely & compliantly: Follow security protocols and CLEAR operating standards, verify identification and travel documents, and maintain a safe workspace.

What You’re Great At:

• Sales experience: 3+ years in a sales role (retail, hospitality, face-to-face, or field) with a record of meeting or exceeding goals.
• Confidence & resilience: Ready to engage with customers, share our offering, and stay motivated after challenges.
• Clear communication: You are engaging, concise, and able to adapt your message for different travelers.
• Customer mindset: You balance urgency to close with a great experience that builds trust.
• Results-driven: You’re energized by the opportunity to achieve and exceed sales goals through enrollments, conversion rates, add ons & more.

Role Requirements:

• 18 years of age or older; high school diploma or GED.
• Open availability and flexibility for shifts, including weekends/holidays.
• Able to stand for up to 8 hours per day.
• Successful completion of airport badging and government screening, including a drug test.
• Previous sales experience is strongly encouraged

Ability to frequently lift and move luggage weighing up to 50 pounds and push occupied wheelchairs for extended distances within the airport. Must be able to stand, walk, bend, reach, and perform other physical tasks associated with assisting customers in an airport setting.

• Compensation for this role is simple: a competitive hourly base, plus uncapped commission.
• Top performers have significant earning potential through a performance-driven commission structure with no cap on what you can earn.
• Benefits package available for eligible employees. (Details vary by location and role type.)

Ready to help travelers move smarter—and get rewarded for growing membership? Apply today.

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