Airport Luxury Store Supervisor - Leadership & Ops

3Sixty Duty Free; Charlotte (NC); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

3Sixty Duty Free is seeking a Store Supervisor at Charlotte Douglas International Airport in NC. The role involves leading the store team, meeting sales and productivity targets, and delivering exceptional customer service in a fast-paced travel retail environment.

The candidate should have 3+ years of retail management experience and strong communication, leadership, and organizational skills. Responsibilities include supervising staff, recruiting and onboarding, protecting assets, and ensuring

Qualifikationen

• 3+ years of retail management/supervisory experience.
• Strong communication, leadership, and organizational skills.
• Ability to adapt to change and make sound decisions.

Aufgaben

• Create and maintain an atmosphere focused on achieving sales and productivity goals.
• Oversee and direct all sales and support staff, providing guidance and training to achieve goals.
• Ensure exceptional customer service is delivered per company standards and coach staff as needed.
• Accountability for store and staff performance against business metrics and policies.
• Serve as primary onsite contact for customer concerns and coordinate with GM as needed.
• Foster a cohesive work environment aligned with company culture and values through leadership and teamwork.
• Participate in recruiting, interviewing, onboarding, and training staff.
• Protect company assets and ensure compliance with Asset Protection policies.
• Ensure store safety and report any incidents or concerns.

Kenntnisse

Retail management

Communication

Leadership

Organizational skills

Tools

Microsoft Office

Excel

Jobbeschreibung

3Sixty Duty Free is seeking a Store Supervisor at Charlotte Douglas International Airport in NC. The role involves leading the store team, meeting sales and productivity targets, and delivering exceptional customer service in a fast-paced travel retail environment.

The candidate should have 3+ years of retail management experience and strong communication, leadership, and organizational skills. Responsibilities include supervising staff, recruiting and onboarding, protecting assets, and ensuring