Airport Lounge Supervisor with Flexible Opening Shifts

Hyde Park Hospitality; Buffalo (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance (Health, Dental, Vis

Disability Insurance

Vacation and PTO

401K Plan with generous Company Match

Employee Assistance Program (EAP)

Employee Corporate Discounts

Signing Bonus: $250

Job summary

Hyde Park Hospitality is seeking a Supervisor for the ALD BUF Lounge in Buffalo, NY. The role supervises a 6-10 person team across opening shifts, coordinating inventory, service quality, and guest satisfaction in a premiere clubroom environment.

The ideal candidate has 2+ years in hospitality, strong communication, and basic office skills. Benefits include medical and 401K, with a $250 signing bonus.

Qualifications

• High school diploma or GED is required.
• 2 years customer service or hospitality experience and/or training preferred.
• Proficient PC skills including Microsoft Office Suite and Excel.
• Must be able to work rotating shifts including weekends and holidays.

Responsibilities

• Oversee a team of 6-10 employees per shift.
• Coordinate with Lounge Manager on inventory and service issues.
• Maintain compliance with regulatory and company policies.
• Perform bartender, concierge, and customer service duties as needed.
• Assist with timesheets and payroll coordination.

Skills

Team supervision

Customer service

Inventory control

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Job description

Hyde Park Hospitality is seeking a Supervisor for the ALD BUF Lounge in Buffalo, NY. The role supervises a 6-10 person team across opening shifts, coordinating inventory, service quality, and guest satisfaction in a premiere clubroom environment.

The ideal candidate has 2+ years in hospitality, strong communication, and basic office skills. Benefits include medical and 401K, with a $250 signing bonus.