Airport IT Support Specialist
Aerostar Airport Holdings, LLC
Get more replies from employers
Send a job-specific resume in minutes.
Job summary
Aerostar Airport Holdings is seeking an IT Technical Support Specialist to provide comprehensive technical assistance across the Information Technology Department at Luis Muñoz Marín International Airport (SJU). You will troubleshoot hardware/software, support end users, and manage service desk tickets in a dynamic airport environment.
The ideal candidate holds an Associate degree in IT fields with 2+ years of relevant experience, is fluent in Spanish and English, and may pursue ITIL/CCNA/A+
Qualifications
- An Associate’s degree in Computer Science, Information Systems, or related field, with at least two years of experience.
- Knowledge of Microsoft Office 365, Windows 10/11, Active Directory, TCP/IP, DHCP, DNS, LAN/WAN connectivity, and IP phone systems.
- Professional certifications such as ITIL 4 Foundation, A+, Security+, CCNA, or similar credentials are preferred.
- Bilingual communication skills in Spanish and English are required.
Responsibilities
- Troubleshoot technical issues and provide end-user support.
- Configure equipment and applications across departments and airline stations.
- Manage service desk tickets and track resolutions.
- Assist with system access and permissions management.
- Contribute to reliable operation of technology systems in a fast-paced airport environment.
Skills
Education
Tools
Job description
Aerostar Airport Holdings is seeking an IT Technical Support Specialist to provide comprehensive technical assistance across the Information Technology Department at Luis Muñoz Marín International Airport (SJU). You will troubleshoot hardware/software, support end users, and manage service desk tickets in a dynamic airport environment.
The ideal candidate holds an Associate degree in IT fields with 2+ years of relevant experience, is fluent in Spanish and English, and may pursue ITIL/CCNA/A+
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
