Airport Guest Service Agent Breeze -CHS

Avature; Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team where you will be the first line of defense for customers, providing exceptional service and support. In this role, you'll assist passengers with their baggage and resolve issues related to lost or damaged items, ensuring a smooth and pleasant experience. If you're friendly, outgoing, and thrive in a fast-paced environment, this position offers excellent opportunities for career advancement. With competitive compensation and a commitment to equal opportunity, you will be part of a growing company dedicated to making a difference in customer service.

Qualifications

• Must be a local resident and at least 18 years old.
• High School diploma or GED required.
• Valid In-State Driver’s License necessary.

Responsibilities

• Assist passengers with baggage pick-up and resolve issues.
• Utilize software to track and catalog luggage effectively.
• Perform related duties and maintain professionalism.

Skills

Customer Service

Problem Solving

Communication

Physical Stamina

Education

High School diploma or GED

Tools

Computer Software

Job description

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation, including a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.