Airport Guest Service Agent Breeze -CHS

Unifi; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fast-growing company as an Airport Guest Service Agent! This customer-facing role is perfect for friendly and outgoing individuals who love to make people happy. You'll assist passengers with their baggage, resolve issues with lost or damaged items, and provide first-class customer service. As part of a supportive team, you'll have the chance to grow your career with unlimited advancement opportunities. If you're ready to take on exciting challenges in a vibrant environment, this position is for you!

Benefits

Full benefit plan

Career advancement opportunities

Competitive compensation

Qualifications

• Must be a local resident and at least 18 years old.
• Valid driver's license and ability to pass a drug screen.

Responsibilities

• Assist passengers with baggage and resolve issues with items.
• Utilize software to track luggage and handle customer interactions.

Skills

Customer Service

Problem Solving

Communication

Education

High School diploma or GED

Tools

Computer Software for tracking luggage

Job description

General information

Job Title

Airport Guest Service Agent Breeze -CHS

Date

Friday, April 11, 2025

State

South Carolina

City

Charleston

Base Pay Rate:

$17.00

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

1. Assists passengers with their baggage pick-up.
2. Assists passengers to resolve issues with their delayed, lost, or damaged items.
3. Utilizes computer software to track and catalog luggage.
4. Handles customer interaction with class in an efficient, effective, and professional manner.
5. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
6. Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

1. Must be a local (in-state) resident.
2. High School diploma or GED.
3. Valid In-State Driver’s License.
4. Ability to pass a pre-employment drug screen.
5. Ability to pass up to a 10-year background check.
6. Must be at least 18 years of age.
7. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
8. Must complete ramp and SIDA training to obtain airport authority identification security.
9. Must be able to carry heavy items up and down jetway stairs.
10. Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.