Airport Gate Hold Server — Guest Experience & Beverages

OTG; Newark (NJ); On-site; USD 8,300 - 12,000; Full time

Job summary

OTG is hiring a Gate Hold Server at Newark Liberty International Airport (EWR). You will be on the front line delivering guest service, beverages, and menus while maintaining a spotless station. You will know the menu, upsell items, and ensure orders are entered accurately in the POS system.

The role requires 18+ years old, full English fluency, ability to lift 35 lbs and a flexible schedule, including nights and holidays. OTG fosters a fast-paced, guest-first environment at the airport.

Qualifications

• Must be at least 18 years old.
• Fully conversational in English.
• Able to lift up to 35 lbs.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Greet and welcome guests promptly and with a smile.
• Deliver beverages and menus in a timely manner.
• Communicate daily specials and menu knowledge to guests.
• Enter orders into the iPad/computer system and upsell where appropriate.
• Maintain cleanliness and sanitization of the working area.
• Assist other servers as needed and keep the station organized.

Skills

Customer service

English fluency

Interpersonal skills

Positive attitude

Job description

OTG is hiring a Gate Hold Server at Newark Liberty International Airport (EWR). You will be on the front line delivering guest service, beverages, and menus while maintaining a spotless station. You will know the menu, upsell items, and ensure orders are entered accurately in the POS system.

The role requires 18+ years old, full English fluency, ability to lift 35 lbs and a flexible schedule, including nights and holidays. OTG fosters a fast-paced, guest-first environment at the airport.