Airport Emergency Dispatcher

Memphis International; Memphis, Northern (TN, KY); Hybrid; USD 43,000 - 47,000; Full time

Job summary

Memphis International Airport is seeking an Airport Emergency Dispatcher to continuously monitor emergency and non‑emergency radio frequencies, CCTV, access control, alarm, and CAD systems, and to dispatch police and operations personnel as incidents arise.

Responsibilities include operating the communications center, tracking airport activity, issuing notices as needed, staying compliant with FAR Part 139 and TSR rules, coordinating irregular operations, and maintaining critical documentation;

Qualifications

• Associate degree or equivalent required.
• ACE Security and/or CM designation preferred.
• NCIC certification within six months of employment.
• Three years of experience in an airport environment or emergency dispatching.

Responsibilities

• Operate Airport Communication Center telephone, radio equipment, paging system, and emergency notification system to monitor communications and dispatch personnel.
• Monitor activity in airport buildings and grounds using CCTV; use access control to monitor secure areas.
• Respond to and prioritize routine and emergency calls and coordinate appropriate resources.
• Maintain documentation for emergency procedures and coordinate with Airport Operations during irregular operations.

Education

Associate degree or equivalent

Tools

NCIC certification (within 6 months)

Job description

## Airport Emergency DispatcherApply: Mission Support Center-Communications Center: Full time: Posted 5 Days Ago: REQ-2026-09-36**Title**Airport Emergency Dispatcher**Job Summary**Under moderate supervision, responsible for continuous monitoring of emergency and non-emergency radio frequencies, systems including closed circuit television, access control, alarm, and Computer-Aided Dispatch (CAD) as well as dispatching police and non-police personnel in response to any incidents. Pay Rate: $31.79 / Hourly Open Until Filled**Position Description**1. Operates Airport Communication Center telephone, radio equipment, paging system, and emergency notification system to monitor emergency communications and dispatch fire, police, and operations. 2. Monitors all activity in airport buildings and airport grounds using closed circuit television. Uses an access control system to monitor secure access within the airport and to Aircraft Operating Areas (AOA). Maintains situational awareness of airfield conditions and emergency situations to responds to questions from designated staff.3. Assists in adherence to regulatory compliance of Federal Aviation Regulations (FAR) Part 139 including record-keeping requirements, Transportation Safety Regulations (TSR) 1540 and 1542. Assists Airport Operations with issuance of Notice to Airman (NOTAMs)4. Responds and prioritizes calls of a routine and emergency nature, including calls involving life threatening situations. Maintains an assuring and calming approach at all times, as well as communicating accurately and effectively with public, airport tenants, contractors, and all other airport related personnel. Determines appropriate personnel and resources to dispatch to incidents. 5. Maintains critical documentation for emergency operation procedures. Coordinates irregular operations, airport emergencies, or diversions with Airport Operation. Notifies supervisor of critical situations.**Requirements**Associate Degree/equivalent. Airport Certified Employee (ACE) Security, and/or Certified Member (C.M.) designation preferred. Must obtain National Crime Information Center (NCIC) certification within six (6) months of employment.Three (3) years of experience in an Airport environment, Emergency Service Dispatching, or equivalent combination of experience and education. Knowledge of Microsoft Office Applications (Outlook, Word, Excel, PowerPoint). Strong organizational, time management, human relations, written and verbal communication skills.