Airport Director of Operations - DTW

Unifi; Detroit (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in aviation services is seeking an Airport Director of Operations in Detroit. The role involves overseeing ground services, managing customer relationships, and fostering a safety culture. Ideal candidates will have strong leadership skills and experience in airline operations.

Benefits

Flight Privileges

Competitive pay with daily access to earned wages

Comprehensive Medical, Dental, and Vision Insurance

Paid time off: 9 holidays + 80 hours PTO

401k with 3% company match

Exclusive discounts and wellness programs

Annual performance bonuses

Qualifications

• Experience in airline ground handling services.
• Supervisory experience required.

Responsibilities

• Oversee station operations supporting aviation ground services.
• Manage customer relationships and contracts.
• Ensure adequate staffing and promote team building.

Skills

Team Leadership

Communication

Analytical Skills

Innovation

Project Management

Education

Bachelor’s degree

Job description

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Requirements And Description

General information

• Job Title: Airport Director of Operations - DTW
• Date: Tuesday, May 6, 2025
• Posting City: Detroit
• Posting State: Michigan
• Exempt or Non-Exempt Position: Exempt

About Unifi

Unifi has decades of experience in the aviation services industry. We innovate, adapt, and grow by leveraging our expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experiences in aircraft and passenger transportation.

We seek passionate individuals with integrity and empathy, committed to positively impacting our employees, customers, and partners. Join us and see where the flight benefits can take you.

Job Summary

Reporting to the Region VP, the Director will oversee station operations supporting aviation ground services. Responsibilities include managing customer relationships and contracts, fostering a safety and performance culture, and expanding the company's presence at the location.

Benefits

• Flight Privileges: Available after 30 days for employees and eligible family members
• Competitive pay with daily access to earned wages
• Comprehensive Medical, Dental, and Vision Insurance
• Paid time off: 9 holidays + 80 hours PTO in the first year
• 401k with 3% company match after 30 days
• Exclusive discounts and wellness programs
• Annual performance bonuses

Job Duties

• Build partnerships with internal and external stakeholders, identify new business opportunities
• Ensure adequate staffing, promote team building, coach and mentor staff
• Communicate clearly and effectively
• Set, measure, and manage performance to meet operational and financial goals
• Delegate responsibilities, hold team accountable, develop skills
• Maintain safety standards per regulations and policies
• Promote safety, anti-harassment, and equal opportunity policies
• Perform other duties as assigned

Qualifications

• Experience in airline ground handling services
• Ability to evaluate and improve operational and financial results
• Effective team leadership and coaching skills
• Innovation and project management skills
• Ability to prioritize and work independently
• Strong communication and analytical skills
• Ability to obtain necessary airport or customs credentials
• Supervisory experience required

Preferred Qualifications

• Bachelor’s degree or equivalent experience
• At least four years in aviation ground operations or regional leadership, with leadership training preferred

Physical Requirements

• Ability to push, pull, lift up to 70 lbs, and perform physical tasks regularly

Working Conditions

• Flexible shifts including nights, weekends, holidays, and overtime
• Alertness to moving vehicles and aircraft, radio use
• Willingness to travel

Unifi is committed to equal opportunity employment regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, veteran status, or other protected categories.