Airport Director of Operations - DTW

Unifi; Detroit (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Airport Director of Operations to oversee ground operations at a major airport. This pivotal role involves leading a dynamic team, fostering a culture of safety, and managing customer relationships effectively. The ideal candidate will have extensive experience in airline ground handling services and a proven track record in leadership. Join a forward-thinking organization that values integrity, teamwork, and innovation, and enjoy benefits like competitive pay, flight privileges, and comprehensive health insurance. This is your chance to make a significant impact in the aviation industry.

Benefits

Flight Privileges

Competitive Pay

Comprehensive Medical, Dental and Vision Insurance

Paid Time Off

401k with Company Match

Exclusive Discounts

Wellness Program

Annual Performance Bonuses

Qualifications

• Experience in airline ground handling services is essential.
• Strong leadership and coaching skills are required.

Responsibilities

• Lead and manage aviation ground operations and customer relationships.
• Ensure safety and performance standards are met.

Skills

Airline Ground Handling Services

Leadership

Analytical Skills

Communication Skills

Team Building

Operational Management

Education

Bachelor’s Degree or Equivalent Work Experience

Job description

General information

Job Title

Airport Director of Operations - DTW

Date

Tuesday, May 6, 2025

Posting City

Detroit

Posting State

Michigan

Exempt or Non-Exempt Position

Exempt

Requirements And Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.

Job Summary

Reporting to the Region VP, the Director will lead the station supporting aviation ground operations. The Director will manage customer relationships and contracts, foster a culture of safety and top performance, and advance the company's footprint at the location.

Benefits

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees.
• Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.
• Exclusive Discounts and Additional Wellness program.
• Eligible to receive annual performance bonuses as additional compensation
  
  

Job Duties

• Builds effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities and identifies new business opportunities.
• Ensures appropriate staffing at assigned locations, promotes team building initiatives and performs coaching/mentoring activities to develop and motivate team members.
• Ensures information is communicated in a clear, comprehensive manner.
• Sets, measures and manages performance of self and others and leads team members in achieving/exceeding operational and financial objectives and goals.
• Delegates responsibility and holds others accountable against operational performance criteria and assists individuals with skills development to become a high performing contributor.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  
  

Qualifications

• Must have experience in airline ground handling services.
• Must have the ability to identify, evaluate and refine operational and financial results and manage to meet target performance.
• Must be able to lead team members effectively, as well as coach and develop individuals toward meeting corporate and individual goals.
• Lead innovation by teaching, consensus-building, and project execution.
• Ability to manage multiple priorities and be self-starting on tasks within area of expertise.
• Ability to lead and demonstrate initiative and work well in a team environment
• Excellent oral and written communication skills and a solid decision-maker with exceptional analytical skills.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Supervisory experience is required.
  
  

Preferred Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of four years in an aviation ground operations station or regional leadership position, with specialized leadership training preferred.
  
  

Physical Requirements

• Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.
  
  

Working Conditions

• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Must be willing and able to travel.
  
  

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."