Airport Customer Service Agent-ABE

Unifi Aviation LLC in; Allentown (Lehigh County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading aviation company as an Airport Customer Service Agent, where you will be the first point of contact for travelers at Allentown Airport. You will assist passengers with baggage, address concerns regarding lost items, and ensure a positive travel experience while maintaining high service standards. As part of a growing team, you will have access to competitive compensation and opportunities for career advancement.

Benefits

Competitive compensation

Full benefit plan

Career advancement opportunities

Qualifications

• Must be a local (in-state) resident.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.

Responsibilities

• Assists passengers with their baggage pick-up.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction efficiently and professionally.

Skills

Customer service

Problem-solving

Communication

Education

High School diploma or GED

Job description

Airport Customer Service Agent-ABE (Finance)

Airport Customer Service Agent-ABE (Finance)

General information

Job Title

Airport Customer Service Agent-ABE

Date

Tuesday, June 17, 2025

Entity

Unifi Aviation, LLC

State

Pennsylvania

City

Allentown

Base Pay Rate:

$ 15.50

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Part Time Days

Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."