Remote Commercial Customer Service Agent

Perun HR; Philadelphia (Philadelphia County); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Remote Commercial Customer Service Agent to provide exceptional customer service from home. The ideal candidate will have at least 2 years of customer service experience, strong communication skills, and the ability to solve problems effectively. This position offers flexibility and requires navigating multiple systems to assist customers effectively.

Qualifications

• Minimum of 2 years of customer service experience required.
• 1 year of call center customer service experience preferred.
• Healthcare industry experience is a plus.

Responsibilities

• Handle inbound customer calls effectively.
• Provide excellent customer service and support.
• Communicate complex messages clearly over the phone.

Skills

Customer Focus

Verbal Communication

Written Communication

Problem Solving

System Navigation

Education

HS Diploma or GED

Job description

About the job Remote Commercial Customer Service Agent

Requirements :

• MUST be able to work Remote from Home - equipment will be provided.
• Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
• Healthcare industry experience is preferred
• Strong Customer Focused competencies, seeking service-oriented individuals.
• Must have strong verbal and written communication skills,
• phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
• Strong problem-solving skills.
• 1 year of Call Center Customer Service experience (Inbound calls)
• Ability to navigate through multiple systems
• Medical background helpful