Airport Credentialing Agent (DCA)

mwaa; Arlington (VA); Sur place; USD 36 000 - 50 000; Plein temps

Résumé du poste

MWAA in the Washington, D.C. area seeks an Airport Credentialing Agent to review applications and issue security ID badges as part of the ASP. You will work in the Pass and ID Section within Airport Operations, supporting TSA and security procedures at IAD or DCA.

The role requires attention to detail, ability to handle biometric data and PII, and provide basic training to new staff. A high school diploma is required and background checks will be conducted.

Qualifications

• Two years of general clerical experience.
• Knowledge of security requirements and regulations for access control.
• Ability to identify fraudulent or tampered identity documents.
• Strong spoken and written communication; data analysis ability; computer skills.

Responsabilités

• Review applications for ID badges and issue badges.
• Inspect documents, take fingerprints, and securely transmit biometric data.
• Administer SIDA, secure area, and driver training; certify completion.
• Track applicants who fail STA or CHRC or are disqualified.
• Produce airport ID badges and maintain badge records.
• Perform routine badging and key audits to TSA standards.
• May train newer employees on frontline processes.

Connaissances

Security access controls

Fraud detection

Communication skills

Data analysis

Computer literacy

Formation

High school diploma or GED

Outils

AFIS

Description du poste

Compensation

Compensation Grade: S15-H

Salary Range: $26.07-$36.50

Opening Date: October 16, 2026

Closing Date: October 31, 2026

Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.

Position Overview

As the Airport Credentialing Agent, you will review applications for and issue airport employee security identification (ID) badges as part of the Airport Security credentialing program, and perform related functions. The work contributes to the Airports Authority's overall Airport Security Program (ASP).

Airport Credentialing Agent

Location and Division

Serves in the Pass and ID Section of the Airport Operations Department, Airport Security Division, at IAD or DCA.

General Responsibilities

• Responds to basic requests for information concerning security requirements, background investigations, training requirements, and procedures to obtain ID badges.
• Processes applications for ID badges, reviewing for completeness, inspecting identification and immigration (when applicable) documents, taking fingerprints, and securely transmitting biometric data and Personally Identifiable Information (PII).
• Administers Security Identification Display Area (SIDA), secure area, and driver training and testing to applicants. Certifies successful completion of training.
• Tracks applicants who fail to successfully complete a Security Threat Assessment (STA) or Air Carriers Criminal History Records Check (CHRC) or are subsequently disqualified.
• Produces airport ID badges, files and maintains badge records and documents, and maintains inventory of controlled and uncontrolled supplies.
• [DCA Only] Processes Taxicab Permits for STA.
• Issues airports issued keys in accordance with established procedures.
• Performs routine badging and key audits to comply with TSA regulations.
• May provide basic training on front-line service processes and procedures to newer employees.
• Performs other duties as assigned.

Qualifications

• Two years of experience performing general clerical support work.
• Knowledge of and ability to apply security requirements and regulations for access control.
• Skill in identifying fraudulent or tampered identity documents.
• Knowledge of and ability to operate access control systems, key control systems, and the Automated Fingerprint Identification System (AFIS).
• Ability to speak and write effectively.
• Ability to perform basic analyses of data and information.
• Skill in using a computer and modern office suite software.

Preferred Qualifications

• Experience with ID badge application and production/recovery processes.
• Experience in a high-volume, direct customer service.
• Airport Certified Employee (ACE) - Trusted Agent Certification.
• Experience with vetting and airport credentialing.

Education

A high school diploma or a Certificate of General Educational Development (GED).

Certifications and Licenses Required

None.

Necessary Special Factors

• Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.
• Work requires moderate physical exertion (lifting objects up to 25 pounds).
• A background security investigation will be required for all new hires.

Equal Opportunity Statement

Metropolitan Washington Airports Authority is an Equal Opportunity Employer.