Airport Cargo Agent with Flexible Hours & Growth

Alliance Ground International; New York (NY); In loco; USD 29.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid vacation

Medical/dental/vision insurance

401(k) with company match

Uniforms provided

Travel discounts

Descrizione del lavoro

Alliance Ground International (AGI) is a leading ground handling company providing services to 100+ airlines across 61 airports in the U.S. and Canada. Office Agents coordinate shipping details, process compliance documents, handle customer service, and support operations with a focus on safety and efficiency.

We value teamwork, reliability, and strong communication. The role requires flexibility for nights, weekends, and holidays, with opportunities to grow within a large aviation services

Competenze

• Excellent English verbal and written communication with customers and colleagues.
• Intermediate computer skills with MS Office.
• Ability to perform payment transactions and calculations.
• Strong problem-solving and multitasking abilities in a fast-paced environment.
• Commitment to safety and following procedures.

Mansioni

• Convey shipping instructions to the customer services counter.
• Retrieve import documents and deliver export documents to/from aircraft.
• Process cargo in compliance with TSA, FAA, Government and Air Carrier rules.
• Handle dangerous goods per FAA and IATA regulations.
• Release imported freight after CBP clearances and authorizations.
• Collect air freight charges and maintain records.
• Answer customer calls professionally and resolve discrepancies.
• Enter data into the company system and prepare freight transfer documents.

Conoscenze

Good communication

Computer skills

Basic math

Problem solving

Time management

Formazione

High school diploma or equivalent

Descrizione del lavoro

Alliance Ground International (AGI) is a leading ground handling company providing services to 100+ airlines across 61 airports in the U.S. and Canada. Office Agents coordinate shipping details, process compliance documents, handle customer service, and support operations with a focus on safety and efficiency.

We value teamwork, reliability, and strong communication. The role requires flexibility for nights, weekends, and holidays, with opportunities to grow within a large aviation services