Airport Cabin Cleaning Supervisor – Lead Operations

GRUPO EULEN USA; Newark (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Grupo EULEN USA is seeking an experienced Airport Operations Supervisor to oversee the Cabin Cleaning Services at Newark Liberty International Airport (EWR). The role requires hands-on leadership in a fast-paced ground handling environment, ensuring safety, quality, productivity, and airline service standards are met.

The supervisor will manage daily cabin cleaning, allocate staff per flight schedules, monitor turnaround times, and work with leadership to ensure on-time service.

Qualifications

• Experience in airport operations, aviation ground handling, cabin cleaning/aircraft appearance, ramp operations or similar fast-paced operation.

Responsibilities

• Supervise daily aircraft cabin cleaning and appearance operations at EWR.
• Assign employees and crews according to flight schedules, workload, and priorities.
• Monitor aircraft arrivals, departures, and turnaround times to ensure cleaning services are completed on time.
• Lead frontline Cabin Agents and team members throughout the shift.
• Conduct pre-shift briefings and communicate flight activity, assignments, safety expectations, and changes.
• Inspect completed aircraft to ensure cleaning quality and airline/client standards are met.
• Monitor employee attendance, punctuality, breaks, productivity, and performance.
• Coordinate with airline representatives, airport partners, dispatch, and management for operational needs.
• Respond quickly to delays, schedule changes, staffing shortages, and other challenges.
• Ensure employees follow safety and security procedures.
• Reinforce safe work practices around aircraft, vehicles, equipment, and ramp environments.
• Coach and train employees when addressing performance or service concerns.

Job description

Grupo EULEN USA is seeking an experienced Airport Operations Supervisor to oversee the Cabin Cleaning Services at Newark Liberty International Airport (EWR). The role requires hands-on leadership in a fast-paced ground handling environment, ensuring safety, quality, productivity, and airline service standards are met.

The supervisor will manage daily cabin cleaning, allocate staff per flight schedules, monitor turnaround times, and work with leadership to ensure on-time service.