Airport Building Maintenance Superintendent

City of Cleveland; Ohio; On-site; USD 70,000 - 110,000; Full time

Job summary

City of Cleveland seeks an Airport Building Maintenance Superintendent to oversee Building, Field or Custodial services. You will supervise shifts, manage work orders, and develop maintenance programs. Strong leadership, budgeting, and safety focus are essential to ensure smooth airport operations.

The role requires coordinating with multiple teams, contractors, and city personnel, while promoting health and safety policies and procedures across 24/7 operations.

Qualifications

• High school diploma or GED required.
• Associate degree in a related field preferred.
• Three years supervisory/leadership experience required.
• Valid Ohio driver’s license required.
• Must be able to lift 30 pounds.

Responsibilities

• Review and prioritize work orders; assign deadlines to teams.
• Coordinate daily priorities and task assignments.
• Develop and monitor preventive maintenance programs.
• Collaborate to troubleshoot complex issues or projects.
• Develop SOPs for Building Maintenance functions.
• Maintain system records (MSDS, drawings, specs, manuals).
• Represent the section for projects involving Carpentry, Plumbing, HVAC, and Electrical.
• Coordinate with other airport sections, airlines, tenants, vendors and contractors.
• Hire, develop and evaluate staff; provide coaching and performance feedback.
• Conduct succession planning and leadership development.

Skills

Leadership

Supervisory

Facilities management

Budgeting

Contract management

Communication

Education

High school diploma or GED

Associate's degree in Facilities Management

Tools

Microsoft Office

Job description

Airport Building Maintenance Superintendent

Under general supervision, coordinates and oversees the activities of one of the airport maintenance sections including Building Maintenance, Field Maintenance, or Custodial Services. Supervises shift activities and serves as the Manager's back-up in his/her absence. Prioritizes and distributes work orders to section front-line leadership. Assists with developing, managing, and monitoring preventive and other maintenance programs. Orders equipment and supplies, manages requisitions and tallies, and coordinates maintenance activities with outside contractors and City personnel. Assists with developing and implementing policies and procedures. Promotes and ensures compliance with occupational health and safety policies and procedures. Supervises assigned staff's performance. Develops and monitors employee work plans. Counsels, coaches, and instructs employees and prepares performance evaluations. Assists with staff hires, promotions, and disciplines, when appropriate. Promotes and ensures compliance with occupational health and safety policies, procedures, and programs. Performs other job-related duties as required.

Custodial:

High School Diploma or GED required. An Associate’s Degree in Facilities Management, Real Estate, Hospitality or related discipline from an accredited college or university required. The equivalent of two (2) years paid full-time experience in housekeeping at an airport, shopping mall, or large hospitality facilities required. (Substitution: One year of relevant experience may substitute for each year of college education lacking.) Two years of full-time supervisory or team lead experience is also required. Valid State of Ohio Driver’s License required. Proficient oral and written communication skills are required. Certified Housekeeper Executive designation is preferred. Contract preparation knowledge and proficient administrative/computer (Microsoft Office) skills are preferred. Demonstrated ability to manage a large staff at a 24-hour, 7-day a week facility required. Effective leadership skills are required. Must be able to lift and carry 30 pounds.

Field:

High School Diploma or GED required. Three years of full-time paid property and/or field maintenance supervisory and/or leadership experience which includes landscaping, snow removal, and pavement management, required, at least two (2) years of related airport experience is preferred. Valid State of Ohio Driver's License required. Must be able to lift 30 pounds. Contract preparation knowledge and proficient administrative/computer (Microsoft Office) skills are preferred.

Building:

High School Diploma or GED required. Three (3) years of full-time paid facilities and/or building maintenance supervisory experience which includes plumbing, carpentry/masonry, mechanical systems, and painting in a commercial and/or industrial facility required. Effective communication and leadership skills are required. Valid State of Ohio Driver's License required. Must be able to lift 30 pounds. Contract preparation knowledge and proficient administrative/computer (Microsoft Office) skills are preferred.

Preferred Qualifications:

• Three years of fulltime, paid experience in airport building operations.
• Must be able to lift, carry, push and pull ninety (90) pounds.

Key Responsibilities

• Reviews work orders, prioritizes work based on operational need, assigns work and deadlines to front-line leadership and holds teams and individuals accountable to scope and timeline established.
• Coordinates and communicates daily priorities, expectations, and assignment details to the workforce and assigns tasks based on skill levels and performance.
• Assists with developing, managing, and monitoring preventive and other maintenance programs.
• Collaborates with team to troubleshoot complex issues or projects.
• Collaborates with section leadership to develop Standard Operating Procedures for all work functions within Building Maintenance.
• Responsible for the retention and upkeep of system records including but not limited to, Material Safety Data Sheets (MSDS), as-built drawings, specifications, and operations and maintenance manuals.
• Represents the section for all projects or installations containing Carpentry, Painting, Plumbing, HVAC, and Electrical Systems and participates in the design planning and review process.
• Collaborates with other airport sections, airlines, tenants and contractors on all projects to deter COC DPC operational impacts, to enforce COC DPC standards and best practices and to provide institutional knowledge.
• Responsible for training the Unit Leaders and workforce on all aspects of tasks to be completed.
• Coordinate and communicate maintenance activities with other airport sections, the airlines, tenants, vendors, contractors and employees to ensure scope of work and schedule are communicated, to understand potential impacts to airport operations, and to address any questions or issues that may arise.
• Is responsible for hiring, development and performance of the assigned staff. Develops and monitors employee goals, counsels and coaches, instructs and evaluates employees, initiates and enforces disciplinary actions, and informs the Building Maintenance Manager of performance or operational issues as they arise.
• Conducts succession planning and develops high performing individuals to prepare them for additional leadership responsibilities that require business continuity (e.g. strategies, protocols and tacit job knowledge).
• Perform administrative functions including scheduling overtime, approving benefit time requests, approving security documents and maintaining records as the Authorized Signature Official, developing training materials and presentations, opening, closing and tracking progress in the work order management system, providing written or verbal updates to leadership on projects or section activities.
• Assists with budget development and is responsible for section procurements including ordering supplies/materials, services, manages requisitions and payments, and coordinates maintenance activities with outside contractors and City personnel.
• Promotes and ensures compliance with occupational health and safety management policies, procedures, and programs to minimize employee accidents and to promote a safe work environment. Prepares accident and injury reports as necessary.
• Performs other related duties as required.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.