Airport Barista & Guest Experience Specialist

Glass & Vine; Morrisville (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Dental insurance

Employee discounts

Tuition assistance

Job summary

Glass & Vine is hiring friendly baristas for a Dunkin Donuts location inside RDU Airport. You will provide exceptional customer service, take orders, handle payments, and maintain a clean, efficient workspace in a fast-paced setting.

Qualifications include strong communication, attention to detail, and the ability to stand for long periods. Training and advancement opportunities are available in a busy airport environment.

Qualifications

• Ability to calculate sales and change quickly.
• Accountability and accuracy in reconciling sales receipts.
• Oriented toward serving others and helping guests.
• Exceptional hospitality skills.
• Ability to stand for long periods.
• Knowledge of point-of-sale systems.

Responsibilities

• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request any additional change needed
• Answer guest questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work as a team to meet store sales goals
• Handle guest complaints
• Process layaways, returns, and exchanges
• Maintain clean and tidy checkout area
• Assist in stocking and rotating merchandise
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements, and product information

Skills

Cash handling

Customer service

Hospitality

Communication

Stamina

Tools

POS systems

Job description

Glass & Vine is hiring friendly baristas for a Dunkin Donuts location inside RDU Airport. You will provide exceptional customer service, take orders, handle payments, and maintain a clean, efficient workspace in a fast-paced setting.

Qualifications include strong communication, attention to detail, and the ability to stand for long periods. Training and advancement opportunities are available in a busy airport environment.