Barista

Grove Bay Hospitality Group; Morrisville (NC); On-site; USD 33,062,000 - 49,594,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Tuition assistance

Training & development

Employee discounts

Opportunity for advancement

Job summary

Dunkin Donuts located inside RDU Airport is seeking a barista to deliver exceptional customer service, handle transactions, and maintain a clean, fast-paced workspace.

The role requires strong communication, attention to detail, and teamwork to help meet store goals; prior POS experience and hospitality skills are a plus.

Qualifications

• Ability to calculate sales and change quickly.
• Accurate reconciliation of sales receipts.
• Customer service oriented and guest-focused.
• Familiar with POS systems.

Responsibilities

• Process sales transactions.
• Calculate product costs and accept payments.
• Maintain clean, organized checkout area.
• Stay informed on promotions and product information.
• Handle guest questions and complaints.
• Assist in stocking and merchandising.

Skills

Verbal communication

Hospitality

Attention to detail

Cash handling

Teamwork

POS familiarity

Tools

POS system

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Employee discounts
• Tuition assistance

We are seeking winning personalities to work at Dunkin Donuts located inside RDU Airport!

As a barista, you will play a crucial role in providing exceptional customer service while efficiently handling transactions. You will be responsible for processing customer orders accurately, handling payments, and maintaining a clean and organized work environment. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced and dynamic setting.

Duties & Responsibilities:

• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request any additional change needed
• Answer guest questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work as a team to meet store sales goals
• Handle guest complains
• Process layaways, returns, and exchanges
• Maintain clean and tidy checkout area
• Assist in stocking and rotating merchandise
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements, and product information

Skills & Qualifications:

• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping guests
• Exceptional Hospitality skills
• Ability to stand for long periods
• Ability to lift up to 50 pounds
• Excellent verbal communication
• Ability to work in a fast-paced, stressful environment
• Attention to detail
• Knowledge of point-of-sale systems

Grove Bay Crawford is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.