Airport Baggage Handler & Customer Service

SP Plus Corporation; Portland (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Flexible spending accounts

Life insurance

401k participation

Paid time off

Disability insurance

Job summary

SP Plus Corporation is seeking staff for airport shuttle/ baggage handling roles in Portland, OR. The position emphasizes safety, customer service, and accurate guidance for travelers entering terminals and shuttle areas.

Applicants should have a high school diploma or equivalent and be able to read, write, and communicate in English. The role involves physical duties and exposure to varied weather conditions, with benefits following company plans.

Qualifications

• Customer service mindset with positive attitude.
• Ability to respond to requests for service and assistance.
• Reads, writes and interprets English clearly.
• Ability to work in variable weather and physical conditions.

Responsibilities

• Transfer luggage on and off shuttle buses as travelers arrive and depart.
• Ensure travelers follow the correct path into the terminal or onto the shuttle buses.
• Comply with safety, security, quality standards and procedures.
• Assist customers within the facility or as directed by the supervisor.
• Resolve customer complaints with or without supervision.
• Maintain neat appearance and uniform during shifts.
• Provide baggage handling services with high customer service levels.

Skills

Customer Service

Adaptability

Judgment

Professionalism

Communication Skills

Education

High School Diploma

Job description

SP Plus Corporation is seeking staff for airport shuttle/ baggage handling roles in Portland, OR. The position emphasizes safety, customer service, and accurate guidance for travelers entering terminals and shuttle areas.

Applicants should have a high school diploma or equivalent and be able to read, write, and communicate in English. The role involves physical duties and exposure to varied weather conditions, with benefits following company plans.