Airport Assistant General Manager, Commercial Management

City of Atlanta; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee multiple commercial business units at a major airport. This pivotal role involves directing Airline Affairs, Commercial Real Estate, and Air Service Development, ensuring operational efficiency, and fostering stakeholder relationships. The ideal candidate will have a strong background in aviation management and commercial development, with proven leadership skills to guide a team of seasoned managers. If you are passionate about shaping the future of airport operations and driving strategic initiatives, this opportunity is perfect for you.

Qualifications

• 10+ years of management experience in commercial development and aviation services.
• Strong knowledge of Airport regulations and commercial policies.

Responsibilities

• Directs multiple commercial Airport business units and manages budget resources.
• Develops strategic plans and prepares operating plans for stakeholders.

Skills

Leadership

Analytical Skills

Communication Skills

Stakeholder Engagement

Commercial Development Knowledge

Education

Bachelor’s degree in business/public administration

Master’s degree in business management

Job description

GA, United States and 1 more

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Job Description

General Description and Classification Standards

Reporting to the Deputy General Manager, this role directs multiple commercial Airport business units to include Airline Affairs/Commercial Property Management, Commercial Real Estate, Air Service Development and International Business Affairs.

This position is responsible for the day-to-day direction and strategic planning of assigned units; allocates and manages budgeted resources; establishes processes and procedures to maintain efficiency in the various commercial units; significant contributor in developing Airport policy and Airport strategic plans.

This is a senior position in the Hartsfield-Jackson executive leadership structure charged with providing guidance and expertise for multiple specialized commercial functions within the Airport with oversight of multiple director or manager level positions.

Supervision Received

Direction received is very general and focuses more both immediate and strategically planned operating objectives. This is a policy-advisory level of management.

Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

1. Directs assigned functions at the Airport through subordinate directors and managers for Airline Affairs/Commercial Property Management, Commercial Real Estate, Air Service Development and International Business Affairs.
2. Manages collaboration with business peers/partners in the Commercial Revenue Division comprised of Parking, Concessions, Non-Traditional Concessions/Special Programs and Marketing/Brand Strategy.
3. Prepares, reviews and implements detailed operating plans including, but not limited to fiscal year budget plans, departmental/divisional strategic plans, operational plans and departmental policies for external/internal stakeholders.
4. Develops and cultivates relationships and stakeholder policies and programs with communication to the General Manager, the Mayor's Office and City Council.
5. Selects, manages, and develops leadership talent for units managed. Provides guidance and coaching on an ongoing basis. Oversight of division’s success plans and leadership needs including development of future leaders and candidates for higher level positions. Provides both formal and informal feedback to divisional staff members.
6. With respect to areas of responsibility, implements standards, remains in compliance, regulations, policies and procedures set forth by the Federal Aviation Administration (FAA), City of Atlanta, Transportation Security Administration (TSA), Environmental Protection Agency (EPA) and other international, state and local entities.
7. Establishes good working relationships with all Airport leadership, regulatory representatives, Airport-impacted stakeholders, local governments and any other pertinent organizations with respect to the areas assigned.
8. Serves as a member of the senior management team and provides significant input into overall strategic, business, and financial plans.
9. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Decision Making

Position makes decisions regarding resource allocation among units management; regarding daily operating policies and processes. Position has significant input to overall Airport strategic priorities.

Leadership Provided

Position has directional authority over a group of seasoned managers and provides high level coaching and development for direct subordinates and high potential employees.

Knowledge, Skills & Abilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

1. Managing knowledge of Commercial Development business units - Airline Affairs/Commercial Property Management, Commercial Real Estate, Air Service Development and International Business Affairs.
2. Senior-level leadership and ability to cultivate interdepartmental talent.
3. Knowledge of Airport regulations, codes and policies for governing commercial entities and programs.
4. Strong analytical and presentation skills with understanding of Airport industry and commercial and financial policies; strong personnel management skills; exceptional skills in communicating and listening to effectively convey information verbally and in writing.
5. Ability to organize and direct programs and resources involved in areas including but not limited to commercial development, lease negotiation, contract management, communication, stakeholder engagement and Airport-impacted community relations.
6. Supervise, train and evaluate the performance and professional development of assigned personnel.
7. Collaborate with internal and external stakeholder groups on the research, development and implementation of revenue-generating Airport programs, projects and functions.

Qualifications

Minimum Qualifications - Education and Experience

Bachelor’s degree in business/public administration, aviation management, or a related area.

Minimum of (10) years of management experience commercial development, business management, aviation services and/or related fields.

Preferred Education & Experience

Master’s degree in business management, commercial development, aviation services/industry, transportation and/or related assignments.

Licensures and Certifications

None required in general.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, gender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Job Info

• Job Identification 32663
• Job Category Admin
• Posting Date 03/26/2025, 09:09 PM
• Apply Before 06/27/2025, 03:59 AM
• Job Schedule Full time
• Locations 6000 North Terminal Parkway, Atlanta, GA, 30320, US