Airport Agent - LWB

SkyWest Airlines; Lewisburg (WV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Worldwide flight benefits for you and/

401(k) match

Profit sharing

Working in a great team atmosphere

The potential to advance within the会社

Shift-trade flexibility

Job summary

SkyWest Airlines is seeking Airport Agents to deliver excellent customer service, including ticketing, rebooking, boarding, and assisting passengers with special needs. You will greet customers, manage baggage, rebook flights, and ensure smooth passenger flow.

Role requires outdoor work in all weather, lifting up to 50 lbs, and flexible shifts including early mornings, evenings, weekends, and holidays. SkyWest offers strong benefits and career growth opportunities.

Qualifications

• Must be 18 years or older.
• Have a high school diploma or GED.
• Pass a background check and drug screening.
• Legally authorized to work in the United States without sponsorship.
• Lift 50 lbs. with or without reasonable accommodation.
• Flexible schedule including split shifts, early mornings, afternoons, evenings, weekends and holidays.

Responsibilities

• Load/unload customer luggage, airfreight, and company mail on/off aircraft.
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, rebook passengers.
• Escort passengers and special-needs customers safely and courteously.
• Marshal aircraft in and out of the ramp area.
• This position requires you to work outside in all weather conditions.
• Service aircraft as needed.
• Other duties as assigned.

Skills

Customer service

Teamwork

Adaptability

Physical stamina

Basic computer skills

Education

High school diploma or GED

Job description

About SkyWest

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers.

SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.

While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!

As a SkyWest employee, you’ll enjoy a variety of benefits

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company
• Shift-trade flexibility

Primary Job Duties

Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.

Responsibilities

• Load/unload customer luggage, airfreight, and company mail on/off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner
• Escort passengers and special-needs customers safely and courteously
• Marshal aircraft in and out of the ramp area
• This position requires you to work outside in all weather conditions
• Service aircraft as needed
• Other duties as assigned

Minimum Requirements

• 18 years of age or older
• Possess a valid, unrestricted state-issued driver’s license
• Have a high school diploma or GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Lift 50 lbs. with or without reasonable accommodation
• Adaptability to changing priorities and time management skills
• Strong teamwork and collaboration skills
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
• This is a full- time position, starting at $16 per hour

Physical And Other Requirements

• This is not a Department of Transportation safety-sensitive position